I ordered something on ebay and only got half my delivery!

Hermione_Granger

ThumbRemote wrote: »

Except you didn't start a thread to say something positive. You started a thread to make petty points about others.

I might be missing something, but I can't see any "petty point about others" in the opening post.
Perhaps you could point them out.

I ordered 20 metal fence posts on ebay last week and the delivery was made to my wife's work on Friday.
I was driving past at 3pm so I called in to say hello. I picked them up and thought it looked like less than 20, but then thought that maybe I had only ordered 10.
I got home, opened the paperwork and yes, I had ordered 20, but there were definitely only 10. At that point I thought of MSE. What should I do? DSR? SOGA? Create a post here?
Then I had an epiphany. I phoned the supplier.
I politely asked them to check.

Within a couple of minutes they had checked and then told me the bad news... I had missed the cut-off for Friday shipment, but they would be shipped out on Monday for next day delivery.
Have had confirmation today that the logistics company has picked them up.

No one was sued, no lawyers were involved, no rights had to be quoted. All it took was a polite phone call.

Sometimes that's all it takes.

jacques_chirac

Good to hear you had such a positive experience WTFH - mistakes happen, and often a little common sense is all that is needed to put things right

WTFH

A final update... As promised, the second pack if 10 arrived today.

hachette

WTFH wrote: »

I ordered 20 metal fence posts on ebay last week and the delivery was made to my wife's work on Friday.
I was driving past at 3pm so I called in to say hello. I picked them up and thought it looked like less than 20, but then thought that maybe I had only ordered 10.
I got home, opened the paperwork and yes, I had ordered 20, but there were definitely only 10. At that point I thought of MSE. What should I do? DSR? SOGA? Create a post here?
Then I had an epiphany.
I phoned the supplier.
I politely asked them to check.
Within a couple of minutes they had checked and then told me the bad news... I had missed the cut-off for Friday shipment, but they would be shipped out on Monday for next day delivery.
Have had confirmation today that the logistics company has picked them up.

No one was sued, no lawyers were involved, no rights had to be quoted. All it took was a polite phone call.

Sometimes that's all it takes.

Well done you :T

hachette

hachette wrote: »

Well done you :T

That was supose to be funny:D