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They love giving people the runaround. I'd phone their call centre number which at the time was on a geographical area code. Guaranteed I'd come through to someone who'd claim they were for new apps only and I'd have to ring (expensive dialling code) number. Guess what... The numbers led to the same call centre, I checked on say no to 0870! The thievin !!!!!!s seem to know if you've phoned the geo area code and fob you off to the expensive one!
Mind you, they're all at it. The back of my Amex card says uk callers ring 0845...... And foreign callers ring +44 1273 .... Or in other words 01273' which doesn't cost an arm and a leg to call! Although apparently they're quite ok with refunding call charges if you ask!
I always look for the 'Calling from outside the UK' number... and say no to 0870 is a great site... found a 020 number for Sky last week as needed to call them to cancel, but thought I would be charged by phone supplier since we ditched Sky back in December!
