Steps to take if you have been ripped-off by a copy-cat government website

hpuse

wealdroam wrote: »

Are you now suggesting that banks use value for money criteria when making chargeback decisions?

@wealdrom

Let me correct it please:
I mean to say, banks when administering disputes will look into whether the card holder got the services or goods they paid for. So in case of copycats the services or goods are not as described or misleading - they that may be looked favourably.

From the traders side, bank will also look into the fact that goods/services are delivered or issued by the trader based on the contract terms agreed. They usually will request proof for the same from the trader itself. If the trader does not respond to the request - banks will automatically issue the chargeback in favour of the customer.

powerful_Rogue

hpuse wrote: »

@wealdrom

Let me correct it please:
I mean to say, banks when administering disputes will look into whether the card holder got the services or goods they paid for. So in case of copycats the services or goods are not as described or misleading - they that may be looked favourably.

From the traders side, bank will also look into the fact that goods/services are delivered or issued by the trader based on the contract terms agreed. They usually will request proof for the same from the trader itself. If the trader does not respond to the request - banks will automatically issue the chargeback in favour of the customer.

imoneyop

hpuse wrote: »

So in case of copycats the services or goods are not as described or misleading - they that may be looked favourably.

Can you provide proof that these sites are not providing the service that they state they will provide? Or will this be another thing that you will gloss over because you are unable to back up your claim????

RosiPossum

hpuse - what exactly is it that the companies are advertising, and what do you get that is different to that?

A quick look on a few sites tells me that they advertise some kind of check-and-send service, and you fill your details out and they do the forms for you. It's clear that you can do it for free elsewhere.

From https://uk-passport.net/

The pre-printed application form will then be returned to you to sign, date, add any documents or photographs that are needed, and return for processing. The additional benefit of using this website include, instant email confirmation, 24/7 online support, application checked for errors & omissions, telephone application service and full compliance with data protection act. view our full service details by clicking here

Disclaimer:
Our service is not connected to or affiliated with the Passport Office or any UK Government department. Our service fee is set out in our terms and conditions and is payable on completion of the form on this website, but you will not be required to pay the passport application fee until you receive and return the printed copy of your application from IPS. The information on this website may also be available without charge from other sources.
Our Service fee are as following:
an adult passport costs £45.00
a child passport costs £35.00

They also go on to say what you get with their service that HMRC doesn't give.

Instant Email Confirmation
Application checked for errors & omissions
Online support available 24/7
Open on Public Holidays & Weekends
Fast Track Emergency Appointments made online 24 Hours Per Day
Collection & Delivery on applications behalf from any UK Passport Office
Free Signed Delivery (worth £3.50)
£1.00 donated with every order to Cancer Research UK
Multiple Language Application Service
Track your passport application after 07 Days
Instant SMS Notification


Service charge
Our website:£45.00
HMRC:No charge

At what point does this say something that they don't do? It's all on the front page, before you scroll down.


I don't like these sites at all, and wish they'd go away. But they aren't illegal and most aren't misleading. People are wasting time raising disputes with the bank because the sites can clearly show how obvious the information is, and that the customer agreed to it. The banks can't decide to give money back because they think it should have been highlighted with flashing lights and a siren.

hpuse

imoneyop wrote: »

Can you provide proof that these sites are not providing the service that they state they will provide? Or will this be another thing that you will gloss over because you are unable to back up your claim????

Hello imoneyop

How are you doing today.

Please note my role here is to advise people on how to fight their case by presenting it to the bank, TS, ASA and other authorities.
My role is not to prove the traders in question are not providing the services they say on their website. In a dispute situation, if the trader does not submit the "proof" the bank are asking, then they will stand to lose money. Thats all my point. Hope you get that.

powerful_Rogue

hpuse wrote: »

Hello imoneyop

How are you doing today.

Please note my role here is to advise people on how to fight their case by presenting it to the bank, TS, ASA and other authorities.
My role is not to prove the traders in question are not providing the services they say on their website. In a dispute situation, if the trader does not submit the "proof" the bank are asking, then they will stand to lose money. Thats all my point. Hope you get that.

:rotfl:@ your role here!

If you cant/wont prove or provide evidence that they are not providing the service they offer, then maybe you should stop saying they are not proving that service.

imoneyop

hpuse wrote: »

Hello imoneyop

How are you doing today.

Please note my role here is to advise people on how to fight their case by presenting it to the bank, TS, ASA and other authorities.
My role is not to prove the traders in question are not providing the services they say on their website. In a dispute situation, if the trader does not submit the "proof" the bank are asking, then they will stand to lose money. Thats all my point. Hope you get that.

In that case, why did you state that the services aren't as described. Let me remind you what you said, in case the lack of available space has resulted in some other random thought forcing it out of your mind.

hpuse wrote: »

So in case of copycats the services or goods are not as described or misleading - they that may be looked favourably.

Looks pretty clear to me - you are stating that the reason for a chargeback will be that these sites are not providing the service that they say they will - where is your proof to back up this statement?

hpuse

RosiPossum wrote: »

hpuse - what exactly is it that the companies are advertising, and what do you get that is different to that?

A quick look on a few sites tells me that they advertise some kind of check-and-send service, and you fill your details out and they do the forms for you. It's clear that you can do it for free elsewhere.

From <link removed>

They also go on to say what you get with their service that HMRC doesn't give.



At what point does this say something that they don't do? It's all on the front page, before you scroll down.


I don't like these sites at all, and wish they'd go away. But they aren't illegal and most aren't misleading. People are wasting time raising disputes with the bank because the sites can clearly show how obvious the information is, and that the customer agreed to it. The banks can't decide to give money back because they think it should have been highlighted with flashing lights and a siren.

Hello RosiPossum

How are you doing today.?

Please read the first line of OP.

It says

Here are some steps to follow if anyone ended up paying money 'by not reading t&c mistake' to any of the websites mentioned in this thread. Please do the following

It is indeed very difficult to create 15 separate threads to address each of them individually for their copycatism and trading nature.

Please contact the creator of the other thread if you represent the company and the link you posted and request him/her to remove.

Hope that helps.

powerful_Rogue

hpuse wrote: »

Hello RosiPossum

How are you doing today.?

Please read the first line of OP.

It says


It is indeed very difficult to create 15 separate threads to address each of them individually for their copycatism and trading nature.

Please contact the creator of the other thread if you represent the company and the link you posted and request him/her to remove.

Hope that helps.

You dont want to give a proper answer because you know it will confirm your "advice" is rubbish. :rotfl:

powerful_Rogue

hpuse, can you point out to me how this is deceiving/misleading?

No need to look at the t&c's - this is on the FRONT PAGE of the website!