Tesco cant even match their own prices....

somethingcorporate

jacques_chirac wrote: »

The term is invitation to treat, and it is a well established legal concept, far more than something used to get out of a pricing error.

Exactly this. They don't have to sell you anything at any price and do not have to give you a reason why. They can sell a single product to ten different customers at ten different prices, all perfectly legal.

All the invitation to treat concept is about is that they are willing to entertain an offer that you make on the product. They are literally inviting you to treat with them in regards to some private property they may (or may not) want to sell to you.

Danni-R

Ok I understand the concept, and I appologise for using the wrong term.

My point still remains the same though, I looked on line to check product a. I found product a in store for significantly more than 'tesco' were selling it on line. If tesco aee sellling a product it shouldnt matter if I get it from the site or the store it should cost the same. If I was comparing the product in two seperate brands (tesco v sainsburys for example) then I would understand the variation. But this is the same brand selling me the same item at two prices.

would they sell product b by the tills at £1 but product b by the rest of similar products for 50p?

wealdroam

Danni-R wrote: »

If tesco aee sellling a product it shouldnt matter if I get it from the site or the store it should cost the same.

You may think so, and of course you are entitled to your opinion.

It has already been explained why that might not be the case though.

somethingcorporate

The distribution channel is what makes the difference.

You will find they internally compete with each other (Tesco.com will have it's own management structure, targets, staff etc) as will the stores. They also have their own allocated overheads. Stores are expensive and staff intensive, websites and warehouse storage is not - hence they can sell online stuff cheaper and at a price totally independent of their in store price.

Totally bonkers to the end consumer but that's business - run purely for the purpose of profit and not for the benefit of customers.

mije1983

Danni-R wrote: »

If tesco aee sellling a product it shouldnt matter if I get it from the site or the store it should cost the same.

No, that's not the case. They are perfectly able to charge different prices online and in store if they so wish. As explained by the posters further up the thread:

wealdroam wrote: »

A number of places sell things at different prices online and in store.

You can even find the same thing at different prices in different Tesco stores.

InsideInsurance wrote: »

Many companies have differential pricing by channel

Danni-R wrote: »

would they sell product b by the tills at £1 but product b by the rest of similar products for 50p?

But it wasn't 2 different prices in the same store though was it? So that's a poor comparison. It was one price in the store and a different price online, which, as said above, can happen quite often.

LilElvis

Danni-R wrote: »

I wasnt betting on anything, I wanted an answer to my question before I purchased it.

The term is used when they want to get out of a pricing error, there is no error but I cant uderstand why they wont price match against themselves?

Tescos don't claim to price match against all of the goods they sell, only grocery items, and others have explained that it is fairly common for stores to charge different prices online than in physical stores.

Money-Saving-King

Danni-R basically you're inventing terms, making up policies etc as you've gone along.

No wonder you're not happy because everything you've made up doesn't exist and isn't true.

Cycrow

even different Tesco stores don't have the same prices.

a Tesco express store can have goods at a different price to what they are in a Tesco superstore

Smithers37

I didn't know Tesco price match pricing errors from their website. Maybe in future you'll just buy it online, rather than make a complaint wasting their time and yours over a non-issue.

antrobus

Online Exclusive Offers
http://www.johnlewis.com/electricals/televisions/online-exclusive-offers/c800006039

John Lewis don't match their own prices either.