Sky not locked

hardtimes

Switched on Bt sport hd and ESPN HD channels and got no satellite signal message.In settings input 1 shows no signal,input 2 signal about 80%,
It says not locked and null.Yet when I try Sky 1 no problem.Is the box on its last legs or has dish moved with wind?

penrhyn

Sounds more like a faulty connection to the dish or LNB, you should tighten up the F connectors on your Sky box, if that does nothing try swapping the leads, if the fault moves then it confirm it the LNB, or relevant cable.

hardtimes

penrhyn wrote: »

Sounds more like a faulty connection to the dish or LNB, you should tighten up the F connectors on your Sky box, if that does nothing try swapping the leads, if the fault moves then it confirm it the LNB, or relevant cable.

Contacted Sky and got an engineer visit for £15,he arrived today and replaced the dish as it was rusty. Seems to have sorted the problem

hardtimes

Back to square one,no satellite signal. Sky coming out to replace box

[Deleted User]

hardtimes wrote: »

Back to square one,no satellite signal. Sky coming out to replace box

Odd that one, since the connections will surely have been replaced as part of the dish change. Don't be surprised if Sky simply re-align your dish rather than replace the box...

brewerdave

Hope they aren't charging for this 2nd visit!!!

penrhyn

Have you tried turning it off and on again? (at the wall)

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hardtimes

Replacement box and all is well.....fingers crossed!!

hardtimes

Agggggggh No satellite signal on BT Sport HD and ESPN HD. I check signal and still null and not locked. Other channels seem to be ok,now what?

penrhyn

What's the weather doing?
Did they replace the coax?

hardtimes

penrhyn wrote: »

What's the weather doing?
Did they replace the coax?

Light rain,coax not replaced. Signal and quality about 50%