Cancelling a Bannatynes gym membership

hayley1401

Hi, I've been a member at Bannaytyne's gym for nearly 18 months. When I first joined the notice period was three months. There have been some legal cases and Bannatynes were forced to change this to one month.

I handed in my notice on 8th December. Bannatyne's have informed me that my membership will terminate on 31st January. Terminating on 31st January means I will have given a 7 week notice period. Bannatyne claim it is 'one month notice period based on payment dates'. The payment date is the 1st of every month.

Is this the case? Is there any way I can get my money back for the three weeks?

hayley1401

I should also have said my contract was one year. I am now on a rolling contract from month to month, I am not trying to get out early

Any help is very much appreciated

unholyangel

hayley1401 wrote: »

I should also have said my contract was one year. I am now on a rolling contract from month to month, I am not trying to get out early

Any help is very much appreciated

What does your contract state in respect of notice period for cancellation? By that I mean, what is the exact wording of it?

LilElvis

As unholyangel says, the notice period will be governed by the T&Cs. The memberships that I have all seem to have the notice period running from the payment date - so the same as with Bannatynes.

unholyangel

LilElvis wrote: »

As unholyangel says, the notice period will be governed by the T&Cs. The memberships that I have all seem to have the notice period running from the payment date - so the same as with Bannatynes.

Providing the terms are not unfair of course and that the terms are plainly and clearly expressed.

LilElvis

Not forgetting the fact that the notice period required has actually improved in favour of the member since the poster joined. She accepted then that a 3 month notice period was acceptable.

mojod

Don't like it, but think it's probably a case of "tough" and pay up.

Saying what you've said here to Bannatynes though might end up with them replying "in your contract, but here's a good-will gesture" - worth a go

robatwork

What you do is:
Go to the manager (or MD)
Say
I don't like your gym
I don't like your business
I don't like you
and for that reason
I'm oot.

thehullram

This is standard practice in most companies that deal with DD's. The company need to give the bank a certain amount of notice to cancel the DD with them and so by giving one full calendar months notice after you have handed in the notice period stops any problems.
I have had this with cancelling TV channels, gym memberships etc....

wealdroam

thehullram wrote: »

This is standard practice in most companies that deal with DD's. The company need to give the bank a certain amount of notice to cancel the DD with them and so by giving one full calendar months notice after you have handed in the notice period stops any problems.
I have had this with cancelling TV channels, gym memberships etc....

The company does not need to give any notice at all to the bank that they are not going to take any more money using the existing Direct Debit.

All the company has to do is not request the money.

I do accept that the company may need some notice to be able to stop their systems requesting money from the bank, but that could be as little as a couple of days.

harrys_dad

wealdroam wrote: »

The company does not need to give any notice at all to the bank that they are not going to take any more money using the existing Direct Debit.

All the company has to do is not request the money.

I do accept that the company may need some notice to be able to stop their systems requesting money from the bank, but that could be as little as a couple of days.

Surely if the notice period runs across a payment date then they will need to request money by DD but a different amount to reflect that it will not be for a full month? Then again, the T&Cs might quote membership as £x per full or part month so the full amount will still be due (they may not of course). And someone may point out that even if they do they may be unfair