Meter check

[Deleted User]

E.ON_Company_Representative:_Malc wrote: »

Yes chanz4, to take readings. Anything else would need an engineer.

Sorry not clear before.

Malc

Not quite correct mate, on the 2 year meter checks my job is to "inspect " the meter and surrounds for problems, faults,tampers, Maybe thats what Eon meter readers do , read the meter and leave I dont just gawp at a a few numbers. Thats why I am picking up all manner of fiddles and faults, more than EON meter readers do, and YOUR company EON are shockingly poor. I speak to EON meter readers, and not one of them have the faintest idea about meter scams and bypasses, receiving zero training. You have a Revenue Protection Unit which do virtually nothing. Only BG have a decent record in tamper detecting , (75% of the total found in the UK ) all the rest are poor to the point of maladministration

chanz4

sacsquacco wrote: »

Not quite correct mate, on the 2 year meter checks my job is to "inspect " the meter and surrounds for problems, faults,tampers, Maybe thats what Eon meter readers do , read the meter and leave I dont just gawp at a a few numbers. Thats why I am picking up all manner of fiddles and faults, more than EON meter readers do, and YOUR company EON are shockingly poor. I speak to EON meter readers, and not one of them have the faintest idea about meter scams and bypasses, receiving zero training. You have a Revenue Protection Unit which do virtually nothing. Only BG have a decent record in tamper detecting , (75% of the total found in the UK ) all the rest are poor to the point of maladministration

Their rpu used to be 2 members of staff lol

[Deleted User]

only 2 ! lol, no wonder the people living on " Benefits Street " are having a field day with stolen energy. Already the TV cameras have picked up two illegal bypassers in the two programs aired. The Roma Gypsy family this week cut off for fiddling the meters and a canabis grower last week utilising the spare room for his 14 plants using bypassed electricity. This is just a snapshot of whats happening throughout the UK.
RPU work should be expanding, these cheapskate suppliers must start employing hundreds more to stem the tide, even BG need a lot more people employed in monitoring prepays and visiting all the non purchasers

Former_E.ON_Company_Representative:_Malc

sacsquacco wrote: »

Not quite correct mate, on the 2 year meter checks my job is to "inspect " the meter and surrounds for problems, faults,tampers, Maybe thats what Eon meter readers do , read the meter and leave I dont just gawp at a a few numbers. Thats why I am picking up all manner of fiddles and faults, more than EON meter readers do, and YOUR company EON are shockingly poor. I speak to EON meter readers, and not one of them have the faintest idea about meter scams and bypasses, receiving zero training. You have a Revenue Protection Unit which do virtually nothing. Only BG have a decent record in tamper detecting , (75% of the total found in the UK ) all the rest are poor to the point of maladministration

chanz4 wrote: »

Their rpu used to be 2 members of staff lol

sacsquacco wrote: »

only 2 ! lol, no wonder the people living on " Benefits Street " are having a field day with stolen energy. Already the TV cameras have picked up two illegal bypassers in the two programs aired. The Roma Gypsy family this week cut off for fiddling the meters and a canabis grower last week utilising the spare room for his 14 plants using bypassed electricity. This is just a snapshot of whats happening throughout the UK.
RPU work should be expanding, these cheapskate suppliers must start employing hundreds more to stem the tide, even BG need a lot more people employed in monitoring prepays and visiting all the non purchasers

Hi sacsquacco and chanz4

Not sure where your information is coming from but, I have to say, it's a bit wide of the mark.

We take all forms of meter tampering and fraud extremely seriously. All reports of potential criminal activity against the company are thoroughly investigated and the appropriate action taken for each individual case.

Far from doing 'virtually nothing' our Revenue Protection department are very active in detecting energy theft and recovering lost revenue.

We've a robust set up in place involving far more than two members of staff. There are several teams involving a number of specially trained investigators.

These teams are headed and manned by professional crime investigators. We also work closely with outside bodies, including the Police, to detect and prevent energy theft.

We're not complacent, though, and are continually looking for incidences of energy theft. I agree, meter readers are a great source of information. Consequently, if you've hard evidence of meter tampering or energy theft involving E.ON, please tell us. All our advisors have the ability to alert the Revenue Protection teams of such cases.

Alternatively, if you drop an email to the address in my Profile with the details, I'll make sure the information goes to the right people.

Malc

happenstance

E.ON_Company_Representative:_Malc wrote: »

Hi sacsquacco and chanz4

Not sure where your information is coming from but, I have to say, it's a bit wide of the mark.

We take all forms of meter tampering and fraud extremely seriously. All reports of potential criminal activity against the company are thoroughly investigated and the appropriate action taken for each individual case.

Far from doing 'virtually nothing' our Revenue Protection department are very active in detecting energy theft and recovering lost revenue.

We've a robust set up in place involving far more than two members of staff. There are several teams involving a number of specially trained investigators.

These teams are headed and manned by professional crime investigators. We also work closely with outside bodies, including the Police, to detect and prevent energy theft.

We're not complacent, though, and are continually looking for incidences of energy theft. I agree, meter readers are a great source of information. Consequently, if you've hard evidence of meter tampering or energy theft involving E.ON, please tell us. All our advisors have the ability to alert the Revenue Protection teams of such cases.

Alternatively, if you drop an email to the address in my Profile with the details, I'll make sure the information goes to the right people.

Malc

3 members of staff? i wish the police would solve real crime and you employed private people to 'revenue protect'.

anyway back on post, no way should an energy company expect someone to take a day off work to get a meter read and refuse to do sats.

using 5% of your yearly holiday allowance all for some jumped up meter reader that believes they have "power"..

[Deleted User]

Hi Malc, you talk a good talk ok, are you disagreeing with my info that BG find approx 75% of the yearly total of meter tampers and the rest of the them only 25%. All the EON meter readers I know, and I know a few as ex transfers from my team over to EON report to me they never find any tampers from one year to the next. They have no idea of even the basic knowledge of what to look for on the various prepay meters. New scams are appearing all the time. One Eon meter reader I meet fairly often, an ex Policeman by the way , working out of the Hull team ,reported to me he had received zero training on meter bypassing in the time he had been there, over a year. I found an Eon gas prepay meter badly damaged and bypassed ( by Roma Gypsies ) in Doncaster. ( I was reading their electric meter ) . I must have been phoning your RPU number for a full week , ( it was the correct number ) with no reply. I ended up letting National Grid sort it out. I was warned by BG RPU that it would be a struggle to contact them.
You can easily verify how efficient your RPU is by seeing how many bypassed meters that the workforce find. It wont be many judging by the meter readers I talk to because they dont know what to look for in the first place

aldaniti

Just to let you all know I rang eon & they couldn't understand why the reader couldn't make an appointment to come on a Saturday so they have made the appointment for this Saturday & will be taking the issue further with the reader


So I await to see if he turns up!

[Deleted User]

happenstance wrote: »

3 members of staff? i wish the police would solve real crime and you employed private people to 'revenue protect'.

anyway back on post, no way should an energy company expect someone to take a day off work to get a meter read and refuse to do sats.

using 5% of your yearly holiday allowance all for some jumped up meter reader that believes they have "power"..

Police dont get involved with any energy theft. Its considered a civil matter between the supplier and the customer. Do you not consider stealing thousands of pounds of energy per house, to feed the huge homegrown cannabis market as crime ? You would surely consider , say, shoplifting a crime no doubt. Energy theft is far more serious and dangerous. The suppliers have (virtually ) given up prosecuting because of the expense and that the occupier mostly gets off quoting ignorance of the bypass.
I agree, I would nt want to lose a days holiday to fulfill the 2 year inspection rule, but we all work on occasions up to 8 pm so the OP could ve got a late appointment as he/she was in at 7pm

trollopscarletwoman

All the meter fiddlers I happen to know turn the electric on now and again. The meters are always in locked cupboards inside so the meter readers never get to see them. And they are all ex-sparks. Not my job to report them. I'll leave that to others.

I don't know any weed growers or roma so know nothing about them.

[Deleted User]

Thanks, the ex, or experienced electricians would always be the hardest to trap as they would replace seals. I would be reporting anyone who locked the meter away to be checked by RPU for their usage. If they are with EON tho they will be safe, their meter readers wont be bothering ( sorry Malc )