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Ebay fees paid late - bully boy tactics by Transcom

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Comments

  • Lewis.
    Lewis. Posts: 36 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    campdave wrote: »
    Arguing "principles" when the situation arose from a late payment from you is a bit of a mixed metaphor.

    I hear you, but it still doesn't make them right either.
  • ToinyB-UK
    ToinyB-UK Posts: 4 Newbie
    edited 28 March 2014 at 12:47PM
    I was late paying my eBay bill recently too (due to an absurd Money Transfer issue with ICICI bank, described elsewhere on MSE).

    I started getting these calls from Transcom several days after I brought my eBay account bang up-to-date - so there is obviously some issue of communication and integration between eBay and Transcom.

    They can waste their time all they like - The bill was paid in full (and fully in compliance with eBay's payment instructions) well before I even heard from these cowboys, so they can go talk to eBay about "charges".
  • My situation with Transcom (UK) Ltd is totally bizarre. I have a debt collection letter from them for the sum of £39.73 on behalf of ebay.
    The address is almost correct - though it has the letter "a" after my door number. There is no such address. Also, it is addressed to the wrong name - one that doesn't remotely resemble my own. I have lived here on my own since 1987 apart from a couple of tenancies when I moved away for several years. However, the most recent of those tenancies ended in 2002 - 12 years ago. I cannot remember the tenants' names as it was so long ago - though I'm sure that someone would have demanded payment before now. Apart from that, it's well over the six year rule anyway. I wish I had looked more closely before opening the envelope as I would have marked "return to sender - not known at this address".
    The other thing is that although I have an ebay account, I have NEVER used it for selling. I have bought a very occasional item but that does not attract a fee.
    Their address on the letter is Limewood House, Limewood Way, Leeds LS14 1AB. They have their bank details and a reference number.
    After reading this thread, I prefer not to contact them because they will presumably alter the details and start harrassing me. If that happens, I am quite capable of driving from Sussex to Leeds and bypassing any legal constraints.
  • Lewis. wrote: »
    To update, they have just called me again today.

    So to summarise:

    1) 2 x calls 07/01/2014
    2) 1 x call 06/01/2014
    3) 1 x call 02/01/2014
    4) 1 x call 30/12/2013
    5) 1 x call 27/12/2013

    I have also received a text message from them in the meantime. I think I should write them a letter. This is harassment. Can anyone else advise?

    companys are aloud to call which ever numbers they have from the accounts you provided the numbers actually 3 times a day anything after that is harressment. so if you have mobile, landline, and work tell that can be 9 times a day.
  • RFW
    RFW Posts: 10,432 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    debtchick wrote: »
    companys are aloud to call which ever numbers they have from the accounts you provided the numbers actually 3 times a day anything after that is harressment. so if you have mobile, landline, and work tell that can be 9 times a day.
    You registered on the site to post advice to someone about phone calls they received ten months ago? I bet he's gone ex directory by now:p
    .
  • st999
    st999 Posts: 1,574 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    companys are aloud


    you should at least get the spelling correct.




    allowed
  • usefulmale
    usefulmale Posts: 2,627 Forumite
    st999 wrote: »
    companys are aloud


    you should at least get the spelling correct.




    allowed

    BTW, Mr Pedant, it's companies. You missed that one.
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