Missing Stella wins

jolum58

I did receive the eyestones a few weeks ago, but I am still waiting for the Demi lovato black nail polish, and the Kiko eyebrow kit.

BlueBella

Well my postie didn't have a twinkle in his eyes and my two items finally arrived today yeah! Thanks to Rachael !!! She is defo on the ball so email her! She chased my two items up and got them both resent within 3 days!

rachael.dove@telegraph.co.uk Rachael Dove

JaneDoe_2

Emailed Rachael on the 11th and no reply as yet, so emailed again, hope to hear something soon.

cagsd

I've been out most of today so missed the postie but he's left me a red card so am hoping against hope that it's going to be my Elizabeth Arden cream!!

thelittlejojo

I won 3 items in the competition:

Demi Lovato The New Black Varnish - 11.12.13
Kiko Eyebrow Expert Styling Kit - 12.12.13
Margaret Dabbs Intensive Treatment Foot Oil - 15.12.13

Not one has shown up and I have emailed the Telegraph 7 times and not had one reply.

Think I might just forget about them now

halkerstone

I am still waiting for too faced lashes Sheils6. And Jessica Oil. I haven't chased anyone yet as I'm fairly patient. But might have to start soon.

Mrscott

i still have not got my Demi Lovato The New Black Varnish

cagsd

cagsd wrote: »

Finally getting somewhere.


I emailed Rachael directly today on the email address given above, as opposed to the generic Stella Beauty one. She has been very helpful and emailed me back 4 times today with different stages of update. The latest news is that Elizabeth Arden have told her they are sending me a replacement product by recorded delivery.
Fingers crossed I will finally receive it!

Went to the PO this morning with my red card and it was indeed the EA cream. Hadn't been sent recorded delivery though so thankfully it didn't get nicked! Bit silly of them after all this hoo-ha though, to just put it in normal post with no proof of delivery etc!
Oh well, all's well that ends well... even if it does take 2 months!

halkerstone

Received my Too faced lashes today. It was sent by second class post so perhaps why it took so long. Hope others have received theirs too.

beeskiss

Kiko just got delivered it was posted 2nd class so it may take some time to get delivered still waiting for my last demi levato.