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Asda misuse of my payment card
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GrungeMeister wrote: »Had this last December with Amazon & First Direct. 8 days it took for Amazon to lift the authorisation. Had to phone Amazon eventually and threaten them with all sorts to get them to progress the issue.
First Direct ? They honestly couldn't have cared less. Very disappointed with the call handler & after 20 years + with FD I went elsewhere.
The bank can't do anything.
You gave your card details to amazon who authorised an amount of money in your account. It is nothing to do with first direct. If the bank could release authorisations on request then there would be no point in doing the authorisation in the first place as they would be meaningless.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
It sounds like if it took 8 days too it probably dropped off naturally and Amazon actually didn't do anything.0
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