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UKPC 5mins overstay

135

Comments

  • rayhool
    rayhool Posts: 121 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    In their response to my appeal which I received Friday 9/1/14, they said they had sent it in a separate letter.
  • 4consumerrights
    4consumerrights Posts: 2,002 Forumite
    If they wrote to you rejecting your appeal - why would they send the POPLA code under separate cover? something fishy here......

    They have been known to backdate a code before now.
  • Coupon-mad
    Coupon-mad Posts: 160,806 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    rayhool wrote: »
    In their response to my appeal which I received Friday 9/1/14, they said they had sent it in a separate letter.

    Hang on, did their rejection letter have the POPLA verification code (10 digits)? If so then you don't need a form as well as you can use the code online.

    Please double check the BACK of the rejection letter and any refs, are they 10 numbers with a 4 as the seventh number? You MUST NOT wait and wonder, your POPLA code time is ticking from the day they generated it and we've had several posters not notice they actually have the code on the back or top of the letter - or hidden in a jumble of a paragraph - all along.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • rayhool
    rayhool Posts: 121 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Double double checked and there's no code.

    At the bottom of the letter it says 'Please be advised a letter has been sent separately to this one wit a POPLA form attached'
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    this could be a delaying tactic, I would complain to the BPA as the rejection should have had the popla code in with it, as per their newsletter and CoP
  • Coupon-mad
    Coupon-mad Posts: 160,806 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 17 January 2014 at 12:31AM
    rayhool wrote: »
    Double double checked and there's no code.

    At the bottom of the letter it says 'Please be advised a letter has been sent separately to this one with a POPLA form attached'

    I simply don't believe them and it's totally unnecessary for it to have been in a separate letter. Far too suspicious, sharp practice. UKPC have lied before, recently:

    http://parking-prankster.blogspot.co.uk/2013/11/ukpc-and-time-travelling-popla-code.html

    Complain by email to Steve Clark of the BPA immediately. If they have generated a POPLA code it's still useable and they will have to show you a copy of it and you can check the date it was generated! Maybe it will be another time-travelling POPLA code, amazingly generated after the BPA investigate...

    Email addy for Mr Clark is in the 'Newbies' sticky thread under 'complaints'.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    post #108 gives an interesting and new slant on this from the DVLA , it seems that it may be a code breach

    https://forums.moneysavingexpert.com/discussion/4812014
  • rayhool
    rayhool Posts: 121 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Redx wrote: »
    post #108 gives an interesting and new slant on this from the DVLA , it seems that it may be a code breach

    https://forums.moneysavingexpert.com/discussion/4812014

    Very interesting! Looks like they've broken the Code of Practise by not including my POPLA code?

    I've emailed the BPA, I may also now email the DVLA.
  • 4consumerrights
    4consumerrights Posts: 2,002 Forumite
    Don't expect any sanction points to be issued though.....
  • rayhool
    rayhool Posts: 121 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 22 January 2014 at 5:16PM
    OK I've had a reply back from the BPA, they've contacted UKPC and they insist they sent a letter out with the POPLA code on 9 January. I have now received the letter as a PDF via the BPA.

    Within the letter it says I stayed over the 5 minute grace period agreed with the client, I was 37 seconds over the grace period
This discussion has been closed.
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