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Motorola Moto G on Tesco

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  • The Tesco mobile number, phone IMEI number etc were all showing on the box on mine. It's a large tesco sticker they have stuck over Motorola's info.
  • albionrovers
    albionrovers Posts: 2,028 Forumite
    Zebrdee wrote: »
    The PUK code was printed on the sticker attached to the SIM card that also had the phone number on if that helps.

    Was your SIM card in the box? My SIM was already in the phone so none of that information here.
  • albionrovers
    albionrovers Posts: 2,028 Forumite
    The Tesco mobile number, phone IMEI number etc were all showing on the box on mine. It's a large tesco sticker they have stuck over Motorola's info.

    I'm wondering if I've got a used return of a brand new-ish phone model in a tatty box. :(
  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    I'm wondering if I've got a used return of a brand new-ish phone model in a tatty box. :(

    I personally would not accept a new phone that wasn't still in its sealed box.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • albionrovers
    albionrovers Posts: 2,028 Forumite
    Me too, but it was in a sealed box with the label scraped off. Any old box can be sealed though. The phone certainly looks new enough. Just trying to get to the bottom of what's going on here and Tesco ain't replying. Can anyone guess why I'm not ringing them? :)
  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    What I meant was that the box should be sealed with the manufacturers label.

    A phone in an unsealed box is worth less than one in a sealed box regardless of whether it has actually ever been used. So I'm guessing that either Tesco do this deliberately to stop others selling on phones for more than they have sold it for or may be Tesco are buying batches of sim free phones and manually adding their own software at their location and then sending them out. Or maybe just something random.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Not convinced it's anything as sinister as that - they are basically installing their own SIM card in the phone in the (perhaps forlorn) hope that punters will be too lazy to get the phone unlocked.
  • Tony5101
    Tony5101 Posts: 1,589 Forumite
    1,000 Posts Combo Breaker
    Was your SIM card in the box? My SIM was already in the phone so none of that information here.

    My sim was already in the phone too - nothing much to worry about on that front. I get the impression that as part of the whole boxing process - as these are Tesco specific models - they were either provided in unsealed boxes or have been opened by Tesco in order to insert their own sim - then sealed by tesco with an information sticker added with the sim number / imei / phone number etc.
    I don't think there's anything sinister going on.
    You're going to unlock it and chuck the Tesco sim anyway - so no problem.
  • albionrovers
    albionrovers Posts: 2,028 Forumite
    Indeed but the IMEI number? Sorry, not good at these things.
  • Tony5101
    Tony5101 Posts: 1,589 Forumite
    1,000 Posts Combo Breaker
    Indeed but the IMEI number? Sorry, not good at these things.

    The IMEI is the phones unique identifier. It's network serial number. Whenever you connect to a network - your phone is identified by this number.
    You can get the phone's IMEI number by dialling *#06#
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