Excel Parking ticket

confusedallthetime

Please help!!!

Ive got an excel parking ticket I basicly dont want to pay I think its unfair.

They are trying to fine me £60 (discount) £100 full price for pulling up on there car park for 23 mins. My partner stopped in the car with our son as he was asleep, while i went and got some stuff from the shop. cause I was in a bit of a rush (xmas shopping before it started to get busy) I completely forgot it was pay and display I never paid for the ticket. I honesty dont make a habit of not paying for parking it is my 1st parking ticket.

The car was given to us by my dad the log book is still in his name (we do need to change the log book over) so the ticket has gone to him, but it is my partner that is insured on the car and not my dad.

When I left the car park I left through a passage between 2 buildings and im possitive there are no signs there to advise that the car park is pay and display, I think the only signs are by the entrance of the car park. I going back on the 1.12.13 to take pictures.

The car park was the snow hill car park, wolverhampton

open to offers on how I can get off with out paying the ticket

Thanks in advance :D:D

pogofish

You need to read the NEWBIES sticky in the Parking Tickets forum.

I can't link you just now.

Then, once you have formed the bones of a challenge/appeal, post your own thread in that forum and all the help you need will be given. The chances of getting them off your (or rather your dad's) back are quite simply excellent!

pogofish

Back on a real PC!

This is the thread you need to read, then simply track back to the right forum to post any drafts:

https://forums.moneysavingexpert.com/discussion/4816822

uknick

Something does not add up here.

You were in a pay and display for 23 minutes and forgot to pay and got a ticket for this.

As it is pay and display how did you get the penalty ticket? Did an attendant sneak up on the car whilst your partner was in it? Did they not notice them writing out the ticket?

However, if it was issued by a ANPR system then please excuse my ignorance, but I'm struggling to see how this could be.

Coupon-mad

uknick wrote: »

Something does not add up here.

You were in a pay and display for 23 minutes and forgot to pay and got a ticket for this.

As it is pay and display how did you get the penalty ticket? Did an attendant sneak up on the car whilst your partner was in it? Did they not notice them writing out the ticket?

However, if it was issued by a ANPR system then please excuse my ignorance, but I'm struggling to see how this could be.

Excel often use ANPR in these circumstances.

But Excel are not some sort of 'authority' and they cannot issue 'penalty tickets' - just pieces of rubbish that in England/Wales can be appealed and 100% won at POPLA (and in Scotland/Northern Ireland this trash can be ignored because there's no appeal there and no keeper liability). All private PCNs are still unenforceable fake PCNs, but must not be ignored because some PPCs have got litigious this year (Excel do try the odd small claim).

This OP has posted on the wrong forum and needs this thread to be moved so I will pm Crabman so the person gets the right advice to win at POPLA like everyone else does. After they've read the linked sticky thread though because on the parking board we can't handle clueless first posts from posters like this who have not found and read the sticky threads, ad infinitum!

Crabman

Thanks CM, the thread has been moved to the Parking sub-board

uknick

Coupon-mad wrote: »

Excel often use ANPR in these circumstances.

Thanks for this, now I've Googled I see how ANPR work with regard to payment car parks. It was the OP saying "pay and display" in his original post that confused me.

confusedallthetime

Hi, I know its been a while I read the post you suggested and sent the letter/ emails (twice) with evidence, and they have never replied back to me they have just sent other demand letters in respective order :- parking notice fine, liability notice and now I've had a debt collecting letter. please help what can i do now? They have not responded to any of the correspondence I've sent, the debt collectors have now demanded £160. so i'm now in panic mode.

Redx

if the RK appealed within the correct deadlines (with no replies) and its now with debt collectors, you complain to the BPA and enclose copies of all correspondence and any free certificate of posting (from the post office) scans too

then let the BPA investigate and hopefully it will be cancelled or a popla code issued, then come back here for more help

see post 6# of the newbies sticky thread https://forums.moneysavingexpert.com/discussion/4816822

confusedallthetime

Thanks so much i was really panicking

4consumerrights

In addition to complaining to the BPA make a formal complaint to the DVLA - email addies in the NEWBIE thread. It is conditional that the parking company adheres to the code of practice in order to obtain RK details and a direct breach of their KADOE contract.

Have you not also complained to the retailer here?

Excel have started to issue a few small claims this year so it is best to be proactive to get this charge cancelled.