Parking eye charge notice

Coupon-mad

Coupon-mad wrote: »

I think you should get yourself back to the Store (even though you have no receipts) and speak to the Store Manager about getting this cancelled. Be assertive and go in dressed smartly (suited & booted more than you normally would for shopping as it really WORKS when you complain). Take with you the offending letter and other Range receipts or bank statements which would show you to be a regular customer (even borrow a family member's receipt or backdated Bank Statement from the Summer/Autumn...doesn't have to be from that day, it's just to show you & family are regular Range customers who are horrified at this harassment). Even if the Store Manager won't act to cancel the charge, tell him/her that you NEVER got the first notice so this is wholly unfair and you at least require them to write an email to point out to PE that you are a genuine customer and that you never received anything except the reminder, so can they at least consider your appeal and send you a POPLA code if rejected.

So glad the above approach worked again - local Store Managers can be good! And you didn't even have a receipt?!

I will add your success to the 'Successful complaints about PPCs' sticky thread now to show others.

Merry Christmas!