Denied a refund on medication bought online

custardy

visidigi wrote: »

I would risk it, much more secure than a signature release stuck to a door.

Actually, officially, the OP needs to speak to Chemist Direct if you want to be 100% official as its them who contracted ParcelForce, not the OP.

Since when was a signature release stuck to a door accepted delivery procedure?

visidigi

custardy wrote: »

Since when was a signature release stuck to a door accepted delivery procedure?

Many couriers in the UK offer this service based on the 'we tried to deliver card' - there is space to sign for the delivery and leave instructions on where to leave the package.

This avoids couriers giving packages to neighbours without your consent...which is becoming a total nightmare with Royal Mail/Parcelforce deliveries...especially if you don't get on with your neighbours

custardy

visidigi wrote: »

Many couriers in the UK offer this service based on the 'we tried to deliver card' - there is space to sign for the delivery and leave instructions on where to leave the package.

This avoids couriers giving packages to neighbours without your consent...which is becoming a total nightmare with Royal Mail/Parcelforce deliveries...especially if you don't get on with your neighbours

Many?
could you list them? or a few at least
Royal mail has an opt out,wheres the nightmare?

visidigi

FedEx UK do, the others call it the 'leave in a safe place' option, there you fill in the card, sign it, and attach it to the door providing safe place instructions. City Link, DPD, UKmail etc all offer this.

The new stuff coming as a result of DPD's efforts, such as realtime GPS tracking, pre-delivery consignment control will only improve this moving forward...

arcon5

TadleyBaggie wrote: »

Not sure I would trust Chemist Direct, I used them once, using an e-mail address specific to them. Some months later I started getting spam addressed to the e-mail address only they knew.

You setup a whole new email account just for this. How wierd.

custardy

arcon5 wrote: »

You setup a whole new email account just for this. How wierd.

You dont need to
you can use web services that give you throwaway addresses that then come to your own email

custardy

visidigi wrote: »

FedEx UK do, the others call it the 'leave in a safe place' option, there you fill in the card, sign it, and attach it to the door providing safe place instructions. City Link, DPD, UKmail etc all offer this.

The new stuff coming as a result of DPD's efforts, such as realtime GPS tracking, pre-delivery consignment control will only improve this moving forward...

Which relates to a system on the original address and the resident inside the address
Not quite the same as shunting it out on the say so of some random
it may seem rigid but scammers do exist and will tell the most convincing tales

Johno100

I think I must be missing something, the parcel is in a London sorting office and the OP is in Northamptonshire, what a 30 to 45 minutes train ride away? It's his/her mistake, why don't they go and collect it, perhaps doing a bit of last minute shopping for the trip and have a nice meal while they are at it.

mountainofdebt

Johno100 wrote: »

I think I must be missing something, the parcel is in a London sorting office and the OP is in Northamptonshire, what a 30 to 45 minutes train ride away? It's his/her mistake, why don't they go and collect it, perhaps doing a bit of last minute shopping for the trip and have a nice meal while they are at it.

Because that would be too obvious a solution??