CCS review - stop the scam

jimbo07

i am so glad i came on here before giving them any details, just had this "firm" on the phone to me, claiming they could get me £17,000 back from the mortgage facility fee plus interest, when i questioned him some more, he did seem to flounder somewhat.
All i had to do was pay a one off fee(£895) on a credit card (that subsequently i don`t have) to verify who i was??
thought it was suspicious and after reading this on here, glad the pound signs didn`t rattle round in my eyes for too long..lol, top work all involved.

mode57

milanomarc wrote: »

Hi Mode 57,
I've been caught out by these crooks too. I'm trying to recover my money through my credit card. do you happen to know who the administrators are? Have you received your money back?

Best regards,
Milanomarc

No I am still trying, My credit card company say they are happy to do a chargeback but I have to get proof that ccs were willing to give me my money back after I cancelled. ccs told me they had gone into administration and that I would receive a phone call from their administrators but I don't think its going to happen either :-( just not sure what to do next to be honest :-(

magpiecottage

mode57 wrote: »

My credit card company say they are happy to do a chargeback but I have to get proof that ccs were willing to give me my money back after I cancelled. ccs told me they had gone into administration and that I would receive a phone call from their administrators but I don't think its going to happen either :-( just not sure what to do next to be honest :-(

Go back to your credit card company, tell them that CCS has told you it has gone into administration so they can either do a chargeback now so that CCS gives you your money back, or they will have to refund it later themselves under Section 75 of the Consumer Credit Act 1974.

Put it in writing and hang on to a copy.

mode57

Many thanks magpiecottage for your reply, I am getting sick with worry and just didnt know who to phone or get in touch with to try and sort this situation out. I have called my credit card company (Barclaycard) and they have told me they can do this chargeback but they need me to get in touch with this company with proof of cancellation and conformation of my refund. I have told them I have tried on several occaisions to ring them but get no answer, another time a barclaycard advisor told me an e-mail copy of cancellation would suffice but when I sent it to them they said it wasnt acceptable, so this is the position I am in. you guys on here are a godsend and any help is very much appreciated

Alpine_Star

Tell Barclaycard that CCS have surrendered their claims management authorization which means that they are unable to provide you with the services you contracted them to supply and therefore have breached your contract with them.


https://www.claimsregulation.gov.uk/details.aspx/14826/Claim_Credit_Services_Limited/?search=simple&business=&authID=14826&sector=-1&county=-1&status=-1


Under the chargeback/section 75 rules breach of contract means your credit card company should refund you the payment http://www.google.co.uk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&sqi=2&ved=0CDkQFjAA&url=http%3A%2F%2Fwww.theukcardsassociation.org.uk%2Fwm_documents%2Fcreditcard_yourights_a_consumer_guide(1).pdf&ei=PP7wUu-UE5SAhAfl1oHgAg&usg=AFQjCNEpjFChreN-mq3AFCfRcBW0UdAi7w&sig2=mpG-eePrgN1NhqpdYug2IQ&bvm=bv.60444564,d.bGQ

mode57

Thank you Alpine Star for that advice, I have just Read the links and information and looked at section 75 also on this site. this charge went on my card last october 14th and although the payment has appeared on my statement, Barclaycard have assured me I will not have to pay it untill the dispute is settled and also wont have to pay any interest payments on it but I've just checked my statements and the payment appears on december and januarys statements and I'm paying £23 a month interest. My 2 year balance transfer 0% period ends on 6th June this year so I'd like to get this sorted before I can switch to another card. I origionally had £5000 and now down to just under £3000 so I was happy until i was a Bloody fool for falling for this scam. I'm giving them a ring right now so I'll let you know how it goes,
thanks again :T :T

mode57

Well I rang the credit card dispute team a short while ago (the call lasted 50 minutes!) but I was determined to finally get somewhere armed with the advice from Magpie cottage and Alpine star and after having to explain my whole situation through to 2 different departments and a lot of patience, I think I am at last getting somewhere. They are Putting a temporary credit on my account for the full amount and are getting in contact with CCS to try for the charge back, in which case if they play ball they have 60 days to refund my card, they can try this twice apparently then see what happens. I reminded them that even if this didn't happen for whatever reason, I was quite within my rights under the consumer credit act to receive a full refund from Barclaycard, they agreed and said lets see how we go with the Charge back first!
I put the phone down satisfied that at last I'm making some REAL progress, Its amazing what you can do armed with a bit of knowledge and I cant thank you guys enough. I'll keep you posted
:T:T:T

magpiecottage

mode57 wrote: »

I reminded them that even if this didn't happen for whatever reason, I was quite within my rights under the consumer credit act to receive a full refund from Barclaycard, they agreed and said lets see how we go with the Charge back first!

A chargeback means they get the money back from CCS whereas Section 75 requires them to pay it themselves.

As Barclays are not actually at fault in terms of the actual payment it seems reasonable that they should try to avoid being out of pocket first.

lewis_barnes

we paid them £595.00 last july and had no word from them whatsoever we spoke to our mortgage company if they had been contacted by this company but nothing at all. we have reported them to the fraud department of the police and also still in contact with the government body that deals with these complaints as far a i am concerned thy have embezzled our money or to put it bluntly stolen from us. i am now taking court action against this said company.
on the 29th january 2014 they handed in their trading licence so they have scammed a lot of people and taken the money and run in my opinion they should be held personally responsible for the return of the money but as usual our so called government have got no rules in place about scamming companies like this you put your trust in these type of companies and they just s**t on you. if i lived closer i would travel down and wait for them to replace the money not by cheque but by card machine seeing as that is how they took the money:mad::mad::mad:

docgp12

Do not i say do not get caught out by them they are no longer called ccs-review they have re-branded to
''the full financial review''

they had bbc x-ray there recently they are also under investigation by the claims management regulator.
Under act section 35.

They are telling people its annual check that every business has nooooo read what section 35 is all about.

I know their are scams i caught out by working for them but left as soon as i found out it was corrupt!!!!!!