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Tenant Help Please.

12357

Comments

  • Cissi
    Cissi Posts: 1,131 Forumite
    Oops, thank you RAS, I got into a muddle there! But since the 24th is a Sunday I think the letter needs to be posted by tomorrow (Friday)? Either way, OP does need to get their skates on!
  • jamie11
    jamie11 Posts: 4,436 Forumite
    RAS wrote: »
    No the notice has to be received by those who are listed at the address for the recieiving of notice by 26th November, so time is running out fast.

    .

    Serving of notices.

    I am assured by a lawyer member on another site that a notice can be served on the first day of a period and must be accepted.. It doesn't sound right to me either but that's now supposed to be standard practice.

    I think it might be subject to the notice being received before the end of the business day though, ie, before 4.30pm.
  • StuBM
    StuBM Posts: 22 Forumite
    We posted a correct notice on Wednesday and emailed a copy the same day, and also addressed a few other things she had raised, our letter was to the point and polite............this our reply.


    I am disappointed that you cannot give a direct yes/no answer to our question, I can advise you that I have received official guidance regarding re-couping the monies, I cannot be clearer than that.

    I am also very disappointed in your attitude I feel that you have both let yourselves down badly.

    In the view of the situation and the fact that I have important issues that I am facing at the moment and need no more stress, I request that you clean the flat thoroughly, making sure you clean the thick muck on the picture rails, windows cleaned/free of mould, the sellotape taken off of the windows, oven cleaned thoroughly and leaving the flat in a good clean condition ready for my decorators to come in and redecorate after you.

    As stated William and I shall collect the keys from you at 12 noon, meter readings will have to be confirmed by us both, we would ask that you leave the heating on at 20 degrees, if there is anything else I think of I shall contact you.

    In the meantime I would ask that we have your full cooperation regarding viewings, I will need a set of keys from you as explained in my last email so we can cover when you are not available to be there, I can arrange for the Estate Agent to come and collect from Chrissie or yourself over the weekend, if not one evening next week, please advise?

    This whole episode had left an extremely bad taste in our mouths, but one has certainly learned a very valuable lesson from this experience.

    Wishing you and your family and "Happy Christmas".
  • What a stupid & insulting twit!!

    You are fully entitled to hold onto the property & keys until 23:59pm (unless tenancy states tenancy runs 12:00-11:59.

    You do not need to provide him with a set of keys.

    In your shoes I'd dig my heels in and not co-operate - in a calm & polite manner.

    Cheers!

    Artful (Landlord btw..)
  • RAS
    RAS Posts: 36,145 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Was there a proper signed inventory when you moved in 9 years ago?

    Because legally you are require to return it in the same state as it was in when you moved in, subject to fair wear and tear. After 9 years there will be a lot of fair wear and tear. Clean however it another matter but again it depends on the state when you moved in.

    With respect to viewing, you are entitled to quiet enjoyment. That means that they cannot force you to accept viewings.

    As a compromise you might agree to say two time periods that suit you and advise that they can bring people at those times only, providing they give you 24 hours notice that they are utilisiing the slot.

    They have no right to keys.
    If you've have not made a mistake, you've made nothing
  • 19lottie82
    19lottie82 Posts: 6,032 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What a bampot (as we say in Scotland)! I'd respond saying that you are not happy with them entering YOUR HOME when you are not there, but offer a couple of time slots (suitable to yourself), where you will happily allow viewings in your presence. But you will not be giving them keys until you leave.

    Oh, and what does this mean "I can advise you that I have received official guidance regarding re-couping the monies, I cannot be clearer than that"?
  • StuBM
    StuBM Posts: 22 Forumite
    RAS wrote: »
    Was there a proper signed inventory when you moved in 9 years ago?

    I would imagine there was but I cant find a copy of this, even the photos I took I cant find.
  • StuBM
    StuBM Posts: 22 Forumite
    19lottie82 wrote: »
    Oh, and what does this mean "I can advise you that I have received official guidance regarding re-couping the monies, I cannot be clearer than that"?


    This is how that conversation went:

    LL
    We have been advised to have it established whether your intention is to pay or not this money, and have also been advised that there are ways we can re-coup this money otherwise.

    ME
    Firstly I would like to address your comment that should we not pay you an extra months rent you will re-coup in other ways, please could you clarify what you mean by this. I hope you can explain under what statutory grounds do you believe that you have an enforceable rental period till the end of January? My understanding
    is that currently my notice to vacate is one full rental period which I have provided.
  • StuBM
    StuBM Posts: 22 Forumite
    This at present is our reply?



    Without prejudice

    In view of your attitude and offensive reply to our last message I must advise you of our continuing right to quiet enjoyment of the property until the expiry of the tenancy.

    We take great exception to your unspecified threats to recover monies you have no claim upon and your personal attack in your email of 21st November 2013. In light of this we shall therefore not be providing you with copies of keys nor shall we permit visitors into our home without prior 24 hours notice and only if we are in attendance, except in the case of an emergency.

    Upon expiry of the tenancy on 26th Dec 13, we shall deposit the keys with Haart estate agents and we will make independent arrangements regarding termination of utilities.

    I strongly suggest that you seek competent legal advice from a qualified professional before submitting any further replies. Otherwise no further communication will be entered into.

    Yours Sincerely
  • RAS
    RAS Posts: 36,145 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    A bit strong
    StuBM wrote: »
    This at present is our reply?



    Without prejudice

    In view of your attitude and offensive reply to our last message I must remind you of our continuing right to quiet enjoyment of the property until the expiry of the tenancy.

    We take great exception to your [STRIKE]unspecified[/STRIKE] threats to recover monies you have no claim upon and [STRIKE]your [/STRIKE] the personal attack in your email of 21st November 2013.

    In light of this we shall[STRIKE] therefore [/STRIKE]not be providing you with copies of keys nor shall we permit visitors into our home without prior 24 hours notice and only if we are in attendance[STRIKE], except in the case of an emergency.[/STRIKE] This is far too difficult to police, she could give 24 hours notice every 24 hours if she wanted to mess you around. Specify some times, twice a week if you want to co-operate.

    Upon expiry of the tenancy on 26th Dec 13, we shall deposit the keys with Haart estate agents ( are they open on 26th December?????) and we will make independent arrangements regarding termination of utilities and final bills.

    We have taken legal advice as to the validity of your notice to leave and our responsibilities to provide notice as tenants. I [STRIKE]strongly[/STRIKE] suggest that you do likewise before submitting any further replies.[STRIKE] Otherwise no further communication will be entered into.[/STRIKE]
    Yours Sincerely
    If you've have not made a mistake, you've made nothing
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