My Mobile Number and Ovivo

pvr

Hi all,
I am very interested in switching to Ovivo mobile. The concern I have is porting my number over. What would happen to my number if Ovivo went bust? I have read different things on posts in the past but does anybody have a definitive answer. I have had my number for years and do not want to risk losing it.

Thanks

alanwsg

Well, the answer's in their FAQ's, so I guess a lot of people must think the same (Look under the "Help" section) ....
http://ovivomobile.com/help-centre/

It says "Your Mobile number, is also your property", which I didn't know and find somewhat difficult to believe, maybe someone else can comment?

Earthworm

I would have thought they would either give you a method of obtaining a PAC temporarily or pass the number on to the network they use to provide signal.

sillygoose

I suspect you would be probably stuffed. Here is a comment from a forum about other virtual networks that have gone under..

"Another mobile network mnvo has gone bust. Alphamobile using the vodafone network has ceased trading leaving many customers out of pocket on there mobile top ups and unable to get there numbers out of the network. A few months back exactly the same happened with Nomi mobile whom used the o2 network like gg and literally shut up shop leaving customers out of pocket and there mobile numbers useless as they couldnt get pacs out. Nut shell on 3 happened exactly the same. So what is the best advice using mnvos to protect yourself as customers your views?

From what i have read there are no protection measures whatsoever for any customer using mnvos. Alpha and nomi weeks before going bust said they have some tech issues leading up to there closure."

But then again, big companies like O2 have been making losses, could go under just same, which would cause the collapse of the other networks using its system. Its a really major inconvenience but at the end of the day its just a number.

sillygoose

Funnily enough my Ovivio SIM arrived today and I have been setting it up in my old phone (a smaller/cheaper phone that doesn't matter if it gets broken or nicked compared to my main work phone).

Seems to work OK but considering the signal is strong the data speeds on Vodaphone are pretty poor, even compared to O2. Browsing isn't too pleasant. Be interesting to see how it works in other locations.

Farway

sillygoose wrote: »

Funnily enough my Ovivio SIM arrived today and I have been setting it up in my old phone (a smaller/cheaper phone that doesn't matter if it gets broken or nicked compared to my main work phone).

Seems to work OK but considering the signal is strong the data speeds on Vodaphone are pretty poor, even compared to O2. Browsing isn't too pleasant. Be interesting to see how it works in other locations.

There is thread, or more, on how the network suppliers limit the virtual networks speeds, I guess it comes down to get what you pay for

Daz2009

sillygoose wrote: »

Funnily enough my Ovivio SIM arrived today and I have been setting it up in my old phone (a smaller/cheaper phone that doesn't matter if it gets broken or nicked compared to my main work phone).

Seems to work OK but considering the signal is strong the data speeds on Vodaphone are pretty poor, even compared to O2. Browsing isn't too pleasant. Be interesting to see how it works in other locations.

I found that too but when I bought a more powerful phone the browsing experience improved.
Some of the lag is definitely down to the phone and some the network.
I've said it before and I'll say it again,users on virtual networks get a 2nd class service compared to those on the main network when it comes to speed

pvr

sillygoose wrote: »

I suspect you would be probably stuffed. Here is a comment from a forum about other virtual networks that have gone under..

"Another mobile network mnvo has gone bust. Alphamobile using the vodafone network has ceased trading leaving many customers out of pocket on there mobile top ups and unable to get there numbers out of the network. A few months back exactly the same happened with Nomi mobile whom used the o2 network like gg and literally shut up shop leaving customers out of pocket and there mobile numbers useless as they couldnt get pacs out. Nut shell on 3 happened exactly the same. So what is the best advice using mnvos to protect yourself as customers your views?

From what i have read there are no protection measures whatsoever for any customer using mnvos. Alpha and nomi weeks before going bust said they have some tech issues leading up to there closure."

But then again, big companies like O2 have been making losses, could go under just same, which would cause the collapse of the other networks using its system. Its a really major inconvenience but at the end of the day its just a number.

This is what I am afraid of. The ovivo website FAQ's may claim that it is my number and belongs to me but if it were to go bust there would be no-one to contact at Ovivo. After going bust and losing their jobs why would they be bothered about giving out PAC codes.

Silk

pvr wrote: »

This is what I am afraid of. The ovivo website FAQ's may claim that it is my number and belongs to me but if it were to go bust there would be no-one to contact at Ovivo. After going bust and losing their jobs why would they be bothered about giving out PAC codes.

That wouldn't be true though would it, because you would deal with the appointed liquidators who would have to deal with the obligations of the company.

Herongull

Silk wrote: »

That wouldn't be true though would it, because you would deal with the appointed liquidators who would have to deal with the obligations of the company.

Exactly. And for that reason the risk of losing your number is zero in my (layperson's) opinion.

If Ovivo or any other company were to go bust, the liquidators or receivers are legally obliged to manage the remaining assets and liabilities of the company and to pay whatever is available to creditors in appropriate priority.

They would arrange for the customers to port their numbers out, probably charging a fee for this.

Refusing to allow mobile customers to transfer out (= turning away the revenue generated from fees for this process) would make no sense and would not in accordance with their legal responsibility to manage the assets and liabilities appropriately (in my layperson's opinion)

Techhead_2

Herongull wrote: »

Exactly. And for that reason the risk of losing your number is zero in my (layperson's) opinion.

If Ovivo or any other company were to go bust, the liquidators or receivers are legally obliged to manage the remaining assets and liabilities of the company and to pay whatever is available to creditors in appropriate priority.

They would arrange for the customers to port their numbers out, probably charging a fee for this.

Refusing to allow mobile customers to transfer out (= turning away the revenue generated from fees for this process) would make no sense and would not in accordance with their legal responsibility to manage the assets and liabilities appropriately (in my layperson's opinion)

That hasn't happened in any of the previous cases of mvnos going under.

A subscribers mobile number is neither an asset or liability, Ofcom does not allow a network to charge (consumers) a fee to port a number.