Help wanted please to swap SIM card

Christabel

I've been with Vodaphone for years but didn't have a smartphone. Prompted by last week's offer from Martin I decided to move to T-Mobile and get a sim-only package but with internet access. The deal was meant to include a £70 Amazon voucher but no sign of that yet...

Anyway, my new SIM from T-Mobile has arrived, as has the second hand Samsung Galaxy phone from ebay. I've got my PAC number from vodaphone but what I need to know now, in very easy steps, is how to use my SIM card with all my saved contacts in the new phone with the new package from the new provider. Help!

I'm in my 60s so don't find all this easy. I would be really grateful if someone could tell me how to do it please.

JJ_Egan

You need to say what model phone .

Usual is put sim card in sim holder and open Contacts settings import from sim card .

NFH

Christabel wrote: »

how to use my SIM card with all my saved contacts in the new phone with the new package from the new provider.

Most modern phones (even basic ones) don't store contacts on the SIM card, but in the phone's memory. Storing contacts on the SIM stopped being the norm around ten years ago.

Christabel

See...that just goes to show how little I know. So I guess my first job is to write down all my contacts numbers ready to input on new phone. I really want to keep my old number so need to know how to do that please.

NFH

Christabel wrote: »

See...that just goes to show how little I know. So I guess my first job is to write down all my contacts numbers ready to input on new phone.

If you have a lot of contacts, you might prefer to sync your old phone with your PC and then sync your new phone with your PC. Then you will keep all your contacts by using your PC as the system of record.

Christabel

Many thanks for that - if only I knew how to do that....

NFH

Christabel wrote: »

I really want to keep my old number so need to know how to do that please.

Give the Vodafone PAC code to T-Mobile; they will do the rest. Your temporary T-Mobile number on your T-Mobile SIM will suddenly be replaced with your previous Vodafone number and you will probably receive a text telling you when the number porting is complete.

Christabel

Thank you, that seems very straightforward. I will contact them tomorrow.

Buzby

Is anyone else in their 60's appalled at this being used as an excuse for not being up to speed on how a mobile works? They've been out since the 80's so there's no excuse for not knowing a slowly evolving technology.

My all means, blame being disinterested or uncaring, but not because of age - that's a cop out!

Earthworm

If the phone was restored to factory settings doesn't it take you step by step when you first turn it on? I thought it would just pull the contacts from the last phone by Bluetooth.

JJ_Egan

Buzby wrote: »

Is anyone else in their 60's appalled at this being used as an excuse for not being up to speed on how a mobile works? They've been out since the 80's so there's no excuse for not knowing a slowly evolving technology.

My all means, blame being disinterested or uncaring, but not because of age - that's a cop out!

100% agree its just an excuse .
Many 60+ are very computer literate including this one .