Big BT vent coming up-watch this space!

hollydays

When I am through with my problems-i will post-watch this space.Incompetant, useless ,HEARTLESS barstu@rds!!!!!!!!

All help from Bt savvy people on how to make complaints welcomed!!

Aargh!!

My general feeling is that all Phone companies and call centres are the same,but...I WANT THEIR BLOOD.Previous experience tells me, phone companies never apologise anyway,.. i dont care that they are "running 2 parallel systems"..had serious serious issues,THEY LET ME DOWN BIG TIME..ANY ADVICE BY PM ALSO APPRECIATED..SCCREEAAMM!!

BritBrat

Contact Ben. (CEO of BT)

[EMAIL="ben.verwaayen@bt.com"]ben.verwaayen@bt.com[/EMAIL]

I feel for you Ben

Heinz

Ben's in Australia at the moment - but is still picking up emails on his Blackberry - and dealing with them!

That man is invaluable!

BritBrat

As much as I hate BT, I do like Ben.

Ben's in Australia at the moment - but is still picking up emails on his Blackberry - and dealing with them!

Do you know what colour socks he is wearing tomorrow. How do you get all this info.

Heinz

BritBrat wrote: »

How do you get all this info.

I read other forums too (did you click the link?).

BritBrat

I never clicked the link but I knew you went to that site.

I also came across Bextect today and he has 30 VOIP incoming numbers.

But I got over 500 yahoo accounts, don't ask why

computerwoman

hollydays wrote: »

When I am through with my problems-i will post-watch this space.Incompetant, useless ,HEARTLESS barstu@rds!!!!!!!!

All help from Bt savvy people on how to make complaints welcomed!!

Aargh!!

My general feeling is that aLL PHONE COMPANIES AND CALL CENTRES ARE THE SAME buT...i WANT THEIR BLOOD.pREVIOUS EXPERIENCE TELLS ME-pHONE COMPANIES NEVER APOLOGISE.. i DONT care I "THEY ARE RUNNING 2 PARRALLEL SYSTEMS""..hAD SERIOUS ,SERIOUS ISSUES,THEY LET ME DOWN BIG TIME..ANY ADVICE BY PM ALSO APPRECIATED..SCCREEAAMM!!

contact ben:

[EMAIL="ben.verwaayen@bt.com"]ben.verwaayen@bt.com[/EMAIL]

I gaurantee he will sort it out for you.
cw.

hollydays

...and breathe..thanks all.Will post my problem later.I also have a question i dont want to put on this forum, is there anyone who knows BT ,who can offer to pm me for a quick bit of advice before i post and compose my complaint.?
Whew, wish i could have got access to mse yesterday-his email probably could have saved me 3 hours on the phone to them.

computerwoman

hollydays wrote: »

...and breathe..thanks all.Will post my problem later.I also have a question i dont want to put on this forum, is there anyone who knows BT ,who can offer to pm me for a quick bit of advice before i post and compose my complaint.?
Whew, wish i could have got access to mse yesterday-his email probably could have saved me 3 hours on the phone to them.

from my own experience of ben, you should get a reply within the day, and sorted within days, if it's something that can be sorted out easily, good luck
cw.:D

Heinz

Which, at the moment, is remarkable (see post #3).

wantmemoney

Heinz wrote:

Ben's in Australia at the moment - but is still picking up emails on his Blackberry - and dealing with them!

That man is invaluable!

yer he should be the ammount of money we pay for his bills.

Instead of sorting out problems one at a time maybe he should try to make sure they (thousands) don't arise in the first place.