Company car/Excel & Roxburghe

andylong42

Thanks I'm trying to find that appeal but struggling a bit. I will keep digging!

Redx

andylong42 wrote: »

Thanks I'm trying to find that appeal but struggling a bit. I will keep digging!

mmmm , took me 20 seconds to find it

newbies thread

click on HOW TO WIN AT POPLA

click on the top excel (peel centre) example

and there it is

andylong42

Sorry, was a lot easier to find from my laptop and not my phone!

Many thanks for your help so far. Is it ok to copy and paste the wording in full for this initial letter?

Also, how do people tend to send them? Should it be recorded or it it worth posting and emailing?


Many thanks

Andy

Redx

use the soft appeal I posted , adapted if necessary and do not post recorded, they tend to reject anything signed for, so just get free proof of postage at the PO, or do it online and get an auto response , or both

its important to use the right tools when dealing with financial stuff etc, so use your phone for non-essential stuff and a pc or laptop when its about money

andylong42

I have just replied to the Peel Centre managers previous email in which she said I would have to contact Excel with any complaints. Here is the email thread so far. Does this sound reasonable?

Dear Nicola,


I have now received the PCN in my name rather than the company and I will be appealing it as per the other hundreds of disgruntled Peel Centre customers. I am appealing to you once more as a long standing and regular customer of the Peel Centre to authorise the cancellation of this PCN with Excel. I feel the Peel Centre is fast becoming notorious due to Excel's over zealous and frankly profiteering approach to PCNs and I will strongly consider using alternative retail parks and shopping centres in future.

Kind regards,


Andy Long

From: ndearden
To: *********
Subject: FW: Excel Parking "Fine"
Date: Mon, 23 Dec 2013 10:36:18 +0000

Andy

I have sent your email to Excel Parking they have changed the details from your employer to yourself.

I am afraid if a pay and display ticket was not purchased then as per the terms and conditions of the Peel Centre a PCN is issued. A pay & display ticket must be purchased within 15 minutes of entering the car park.

If you would like to discuss your case you need to contact Excel Parking – contact number : 0114 2678008 or email cpo@excelparking.co.uk

Thanks
Nicola


Nicola Dearden
Property Manager

---

Forwarded message

---

From: "Andy Long"
To: "Nicola Dearden"
Subject: Excel Parking "Fine"
Date: Thu, Dec 19, 2013 11:47

Dear Nicola,


I understand Kevin is not available today so I would appreciate it if you could take the time to read the below email.

Kind regards,



Andy Long

Andy Long
From:
To: kkeigher****
Subject: Excel Parking "Fine"
Date: Thu, 19 Dec 2013 10:55:41 +0000
Dear Kevin,


I was wondering whether you could help. My company (as the registered vehicle owner) was issued with a parking fine by Excel Parking from May 2013 after I, as the driver, failed to display a ticket whilst parking outside Toys R Us at the Peel Centre, Stockport.

These letters were passed to me when a debt collection agency, Roxburghe, contacted my employer demanding payment of £160.00 or court action would be taken. My employer has since written to both Roxburghe and Excel naming me as the driver, however they are insistent on pursuing them for the money. Understandably, my employer is not prepared to fight this and has said they will pay it and chase me for the money.

This is causing a great deal of stress for me. I have been a long standing customer of the Peel Centre shops, but this incident has meant that I will be considering not shopping there in future and will instead use the Trafford Centre.
Is there anything you can do to help in this scenario. The fact that my employer is receiving this correspondence is incredibly stressful and I feel that I am being unduly harassed by both Excel and Roxburghe.

The details are:-

Reg: ******
Date: 29/5/2013
Ticket: XL******
Location: Peel Centre Stockport


Yours sincerely,

Andy Long

andylong42

Sorry for the duplicate - first one said it was blocked so I took email address out

bod1467

You do realise you can delete your posts? (Check out the Edit options).

andylong42

Thanks - Done

andylong42

A quick question as I have just sent of the appeal to Excel. I have included the 3 points as stated earlier:-

1) this charge is not a genuine pre-estimate of loss
2) your signage does not comply with the BPA Code of Practice
3) you do not have the authority or permission to issue invoices at this location

I can understand point 1, but are points 2 & 3 just a stab in the dark or is this typically the case for the likes of Excel? Are they not specific to each car park?

Thanks

Andy

bod1467

Doesn't matter - it would be for them (at POPLA) to disprove your assertion, not for you to prove it.