Privacy Support Ltd

MothballsWallet

This Danny guy looks familiar, I wonder if he's ever been on TV before? Like on, say, Watchdog or Rogue Traders?

BobPed

We just got a cold call from a lady at "Privacy Support" - she spoke to me wife and offered to remove her from cold calling databases for a fee of £199 for 3 years cover.

Wifey passed the phone over to me and I asked her politely to remove our name from her own database, not from any other. The young lady called me an a**ehole and hung up.

She gave the name "Privacy Support" and company registration number 07110046 (which I have verified through Companies House Webcheck)

Quite definitely one to avoid. I'm popping over to the TPS website to complain, next stop after that BBC Watchdog. Suggest everone else does the same.

BobPed

Update - 3 phone calls from them so far this evening!

Pain.

Paul_Varjak

Privacy Support Ltd. hastily registered as a data controller with the Information Commissioner's Office on the very day of my original post!

hollydays

Paul_Varjak wrote: »

Sorry, I should have made it clear that the order was successfully cancelled.

But these fraudsters still called her back trying to persuade her to pay by cheque. They also asked my aunt if her relatives had persuaded her not to cancel the purchase, to which she replied 'yes'.

So, please be warned about these scammers.

.... Yes because we all know the advice of total strangers trying to sell us something is preferable to the advice of our family..:mad:

DCFC79

MothballsWallet wrote: »

This Danny guy looks familiar, I wonder if he's ever been on TV before? Like on, say, Watchdog or Rogue Traders?

I was thinking the same

Paul_Varjak

(Text removed by MSE Forum Team)

I have no 'vendetta' against you as you suggest and no, I do not know you either. I only became aware of your Sky Insurance company, that was investigated by Daily Mirror journalists, after your company, Privacy Support, called my aunt to sell her a call blocking device.

As my post said, your company sold her a device for £79. I never said anything about a service for £199. You have confused me with another poster. Your company did not want to cancel the order so when my aunt called her bank they suggested that my aunt could cancel her card. An offer that she accepted. My aunt then rang your company to say she was not interested but your company still insisted they wanted to send out the device.

When my aunt then told your company she had cancelled her card she was told that someone would call her back even though she said she did not want such a call. Even if my aunt had completed some 'survey' that you suggest would somehow bypass TPS rules, the fact that your company called back when my aunt said she did not want to be called back, demonstrates to me that your company simply does not care.

When they did call back they tried to persuade my aunt to pay by cheque, even though my aunt made it clear that she had cancelled her card because she did not wish to proceed with the transaction. As far as I am concerned, that raises serious doubts over your company's legitimacy.

I also note that you completely evaded my point about your company not being registered under the Data Protection Act. Given your the business in which you are engaged and knowledge of TPS, you must know of the requirement to register. Indeed, your website claimed you were registered under the Act when you were not. You registered some hours after my original post.

You say that I should have attempted to resolve any issues with you directly. I did make several attempts to do so but you were never available. And I certainly was not prepared to leave a phone number, email address or postal address with a company that I believe does not care one iota about people's privacy.

I can also tell you I have now spoken to some of those disgruntled clients of your Sky insurance company, who tell me that the promises you made to them were never fulfilled. You claim that by responding on this forum demonstrates that you are not a
'scammer'. I believe it suggests nothing of the sort. In fact, you now seem to be using this forum to promote your service, which is actually against forum rules.

Paul_Varjak

I am actually very aware that there are companies out there that make cold calls under the guise of 'market research' asking people to participate in 'surveys'.

As I am sure you are aware, only genuine market research phone surveys are permitted where a phone number is registered with TPS and the fact you chose to highlight this point did inspire me into doing a little research...

Back in 2009 on the Mirror investigations blog, a very eloquent 'Alison' made a very interesting comment about your Sky insurance company after her 75 year-old mother had already been targeted for Sky insurance.

http://blogs.mirror.co.uk/investigations/2009/09/got-u-covered-targets-sky-subs.html

NOTE TO READERS

A very curious Got U Coverd-related incident happend yesterday - my mother received a phone call from someone purpoting to be undertaking a survey on behalf of 'Big UK companies'. When my mother pressed them on who the company was they would not answer her. All the caller would say was that the survey was for 'Big Uk companies' even when my mother started naming high street retailers.

Acting on a hunch my mother asked if one of these 'Big UK Companies' was Got U Covered
and as soon as the words 'GUC' were out of her mouth the phone was slammed down on her!!!!!! Hmmmmmmmmmm, I wonder . . . . . !

hollydays

Quote from someone who worked for you from that other thread:


"I remember numerous occasions where sales people would pressure elderly people to go and get their wallet from their car or upstairs etc., or using scare tactics if people weren't interested."



Why would you assume that a company "Targets" the elderly?

SEE ABOVE

fermi

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The rules you thereby claimed you had read state:

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