Parcel delivered to wrong address

unholyangel

Please stop giving the OP advice that could be detrimental to them. They cannot legally dispose of the goods without following a set process.

You can dispose of goods if all of the following apply:

• the trader is obliged to collect them, for example if you ordered goods but the trader sent the wrong item
• you give the trader a reasonable time to collect the goods but they don't come and get them
• you take reasonable steps to trace the trader
• you send two written notices containing certain information to the trader

You can’t keep, sell or get rid of the goods until you have sent two written notices to the owner, if you are able to trace them. The notices can be sent separately or together.

They must be delivered personally or posted to the owner. If you choose to send the notices together, you must send them by registered post or special delivery.


The first notice must include:

• a statement that the owner is responsible for collecting the goods
• details of what the goods are and where they are kept
• the name and address of the person who has them
• what money, if any is owed for the goods. This would apply if your goods are in a shop and the trader has carried out repairs to them that you need to pay for.

The second notice is also called a notice to sell, and must include:

• a statement that you intend to sell or get rid of the goods if they are not collected by a given date
• details of the goods and where they are kept
• your name and address
• what money, if any, is owed for the goods.

http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_products_e/consumer_lost_found_and_uncollected_goods_e/how_to_dispose_of_left_behind_goods.htm