Rejecting a car purchased from dealer.

fivetide

Foxy-Stoat wrote: »

Then you have the best advice....did you actually take possession of the car with the fault or was the bill of sale noted that the fault will be fixed?

This might be your get out OP.

What have you got in writing from them?

EDIT - posted at same time as OP answered the question!

Dafne

Is there not an obligatory 3 month warranty on business sales?

Foxy-Stoat_3

Dafne wrote: »

Took possession of the car, after they said that the damage was minimal. The receipt makes no mention of any discount or repairs, although the receipt for the deposit stated that it would be repaired at BMW

Then you should formally reject it now then, seek some professional legal advice and return the car.

Maybe right to "rip off Britain" or "Watchdog" with your story for their help....would be good to see the actual car on telly so no other unsuspecting sucker will fall for the same thing.

Dafne

Is it as simple as emailing/writing to the dealer? The car is going to be moved at the moment and won't leave getting specialist until I have an idea of what's happening.

Foxy-Stoat_3

Dafne wrote: »

Is there not an obligatory 3 month warranty on business sales?

Trade sale - car must be fit for purpose blah blah blah......doubt a warranty company will pay for this as its an existing fault....only real choice is to reject and return the car.

Foxy-Stoat_3

A google search for "how to reject used car" on the trading standards site should give you all the information you need.

Joe_Horner

Contact VOSA on 0300 123 9000 and explain the situation re the recent MOT and the cracks.

They may be willing to reinspect the vehicle despite the delay because they allow 3 months for corrosion issues to be reported and structural cracking is a similar category of fault, especially for a known model specific problem like this and especially especially for an MOT done "in house" by the seller! If you don't ask you don't get and, if they do agree to re-inspect, then there will be NO charge to you for the inspection regardless of the outcome.

No doubt the usual supsect/s will be along shortly to tell you how VOSA aren't a consumer support group and aren't interested in resolving consumer problems. To pre-empt them, that misses the point.

If VOSA are willing to look, and agree that the car shouldn't have passed an MOT at the time it did then you have a VERY strong case for voiding the sale because selling an unroadworthy vehicle is a criminal offence, whether or not it has a current (or even new) MOT.

It'll only cost a phonecall and a few minutes of your time to see if they'll investigate.

bigjl

Another example of a German brand making a mistake with their sums and providing limited assistance.

Similar to self rusting Mercedes from recent history.

Why was the repair not part of a recall?

Joe_Horner

bigjl wrote: »

Why was the repair not part of a recall?

The cost / benefit analysis probably went something like this:

Does the fault create an immediate or sudden danger (like potential brake failure, for example) that would require statutory recall? No - the fault will show during servicing or by changes in handling before it causes accidents

Will it affect every car produced? No - it's caused by over-stressing the shell with the extra power so will only affect those cars where that power is regularly used by the drivers.

If it doesn't show up under warranty, are the probable owners by the time it shows likely to be future customers for new BMWs? Probably not - if the first owner doesn't rag it then it's likely to be in the hands of some boy-racer chav by the time it shows up.

Conclusion: No recall, repair under warranty if the fault shows up.

OddballJamie

Joe you're reminding me of Fight Club.