ADSL broadband line drops out - is fibre optic better?

Fruit_and_Nut_Case

penrhyn wrote: »

Agreed, now watching that Mitchell and Webb thing, laugh count currently zero.

Will_d wrote: »

And agreed, Mitchell and Webb are s***.

But David Mitchell is married to Victoria Coren and we're not. Lucky b******.

penrhyn

Indeed, one impressive lady. Always gives Ian Hislop a good run on HIGNFY.

kwikbreaks

Will_d wrote: »

It seems as though the noise margin hasn't deteriorated.

They way this works is that your line will have a default noise margin set for it. When the router syncs it will be at a rate that leaves that default margin. As noise conditions alter (typically there is more after dark as MW radio is the same frequency range and the signal levels increase after dark) the noise margin left will vary - lot of noise pick the margin falls and vice versa. If the local noise rises too far the margin will fall to the point where the router cannot hold sync. After such a resync it will still have the default margin but the speed will be slower. If the local noise fall the syn stays the same but you see a higher noise margin.

Will_d

kwikbreaks wrote: »

They way this works is that your line will have a default noise margin set for it. When the router syncs it will be at a rate that leaves that default margin. As noise conditions alter (typically there is more after dark as MW radio is the same frequency range and the signal levels increase after dark) the noise margin left will vary - lot of noise pick the margin falls and vice versa. If the local noise rises too far the margin will fall to the point where the router cannot hold sync. After such a resync it will still have the default margin but the speed will be slower. If the local noise fall the syn stays the same but you see a higher noise margin.

I've been out all day so I haven't been able to monitor the noise margin, but I'll bear this explanation in mind over the next few days to see if there's a change. Thanks.

macman

Have you changed the filters yet?

kwikbreaks

More to the point have you tried calling home from a mobile to see if it is still dropping out. If not fine if it does try the filter swap. I doubt that just taking the master out of its housing and putting it back is going to fix anything - bust it yes but fix it unlikely.

espresso

Will_d wrote: »

Apologies for not posting the pictures last night - waylaid with work.

I attempted to do it this morning with Photobucket, but the forum's still preventing me, lest I start 'spamming' other forumites. Still, I had another look behind the faceplate and couldn't see a master port.

However, since removing and replacing the faceplate the other day, the internet connection hasn't suffered a single drop-out. Methinks a loose or faulty wire could be to blame.

I don't understand why you haven't posted your pictures - it is very easy if you follow my instructions above using https://www.tinypic.com

I can't see that this is a filter problem, more likely simply a loose connection on your master socket that you have now temporarily corrected by removing the face plate.

Will_d

The filters haven't arrived in the post yet, and I haven't had chance to go the shops to buy some.

I just called the landline with a my mobile, but no drop-out.

It is bizarre that after resetting the modem and then looking behind the socket faceplate several days ago, there's been very little connection disruption. Nay, none.

Still, I'm not presuming that the problem is fixed - the filters will be changed. But it's curious to say the least.

Will_d

Take two...

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espresso

You should check that the Blue/White on 2 and the White/Blue on 5 are connected securely and remove the Orange/White from 3 which is redundant. Note that the conductor inside the PVC insulation is a single core tinned copper wire, which can sometimes break at the point of connection to the socket terminal.