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Scam raspberry ketone diet / food suplement

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I seen advertising in facebook that rassbery ketone is doing free trial and i have to pay only for postage £4 but they toke from my account £153!
I cant sleep tonight as this money put me in depresion ,- i have new born baby and during pregnancy i gained 20 kg.
I been terrorized by loan companies and now THIS!! :(
Thanx God my husband got his job 2 weeks ago so getting slowly out from debts but if to be honest this just could kill me if my husband was unemployed at this moment,- it makes me cry how ppl can treat someone in this way!
They say you can return items within 14 days after purchase, it is 10 days gone already and i havent received my items jet to return them!
My husband earns £60/day ! Have on earth i could afford £153 for pills he will kill me @@@@@ ;(

Can you please give me any positive experience how i could get back this money???

Thank you
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Comments

  • tasticz
    tasticz Posts: 774 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    It's 14 days from the day of delivery AFAIK and also check they won't be rebilling you every 30 days / 45 days whatever their auto reorder period is.
  • imoneyop
    imoneyop Posts: 970 Forumite
    Take a look through this thread, you might find some answers.
  • MooSah_2
    MooSah_2 Posts: 21 Forumite
    Cashback Cashier
    Lucky I read this before attempting to do anything! Found some extracts from one of their websites, so it may help some people here:

    Contact Information:

    Toll Free Customer Service phone: 0800-909-8002

    UNITED STATES
    Raspberry Ketone Fresh
    Attn: Fulfillment Center
    RMA # (initial Order #)
    14603 East Moncrieff Place #100
    Aurora, CO, 80011, United States


    EUROPE
    Raspberry Ketone Fresh
    Attn: Fulfillment Center
    RMA # (initial Order #)
    PO Box 13587
    Linlithgow, West Lothian, EH49 9AT, UK


    CANADA
    Raspberry Ketone Fresh
    Attn: Fulfillment Center
    RMA # (initial Order #)
    64 Bakersfield St
    Toronto, Ontario, M3j 2w7, Canada



    Under their T&C's:




    8. 14 Day and 10 day Trial Terms:

    Prices for shipping and merchandise vary by product. Please see specific details in the terms located on the individual product pages. By ordering a trial you will be sent a 30 day supply of the product and charged only for shipping ($1.95 - $9.95 depending on product). If you feel the product is not for you, cancel within 14 days from the order date if you purchased a 14 day trial, or within 10 days if you purchased a 10 day trial, to avoid the full purchase price ($49.95 - $169.99 depending on product) and enrollment in the auto-shipment program which sends you a month supply every 30 days and charges the same purchase price (shipping is free for all auto-ship orders). To cancel anytime simply call 0800-909-8002 to receive an RMA and return any unused portion to us within 30 days. Any charges will appear as Raspberry Ketone Fresh on your credit card statement.



    Hope not too many people get caught out by this (but having gone through this thread, it seems a lot have! :(
    You, yes YOU can do SOMETHING about it!
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why do people fall for this ?
  • CoolHotCold
    CoolHotCold Posts: 2,158 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    DCFC79 wrote: »
    Why do people fall for this ?



    Desperation. Most people who are overweight have tried dieting before and yo-yo'ed up and down before giving up or even worse eating more because of the depressing scale numbers.


    They will try it because it promises fast results in some quasi-backed up clinical trials (in Rats but they don't tell you that) and think what have they got to lose.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DCFC79 wrote: »
    Why do people fall for this ?

    Having visited the Linlithgow delivery office previously,you should see the number of returns that go through there!
    The company is actually over the road from the DO,so they wheel the stuff over
  • harrys_dad
    harrys_dad Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    OP, just make sure you notify your bank and remove any authority they may have to take repeat payments. Then you can concentrate on getting the first lot of money back.
  • I contacted bank...
    they said if before 12th November I will not received items then I have to call them back and given me reference nr....
    This scam also made -£8 overdrawn in my account.
    I never bought any slimming pills in my life,-as I was slim before my baby ( size 10) and now I am size 16,- I am going zumba etc...
    I thought to buy but they was too costly and "FREE TRIAL" was that attracted me
  • pinkshoes
    pinkshoes Posts: 20,533 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    are you breastfeeding? It's the best way to lose the baby weight.

    Just eat sensibly and the weight will drop again.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • i just did this, SO stupid, i read it on Glamour, who gave a voucher for 3 months free? i assumed if a british magazine was advertising it with jennifer elision using and talking about it. then it was ok. the terms and C don't have any information on a 90 day period one? does anyone know what happens?
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