Online hotel booking!!

System

Remember its a foreign country so even if your rights may be that you get the hotel for the price. If you turn up in Cape Verde and they refuse to honour your booking you are going to be in a bit of a pickle!

Consumer rights although important pale into significance when the reality is you're sleeping on the beach in Cape Verde!

Angel7380

By using this website and the products or services displayed in it, THE USER agrees to their terms of use and to the latest version of the general hotel booking terms and conditions. Therefore, we advise you to read them carefully before making your booking and whenever you visit this website, for IBEROSTAR reserves the right to change, add, or delete contents at any time.


IBEROSTAR Liability Clause
Visiting this website does not entail the existence of a business relationship between THE USER and IBEROSTAR. The website only shows information on hotel availability when THE USER asks for such information, which means that, when you make an online booking, you are dealing directly with the hotel you have selected rather than the website. Your printed copy of your reservation serves as your booking reference at the hotel.

By making a hotel booking on this website, THE USER agrees to each and every term below.

By agreeing to the following terms and conditions, you state or agree that:

1) You are of age and fully capable of making a reservation and you understand all the terms and conditions on the website.
2) The data provided when you made your reservation online are concise, complete, and true.
3) The website contains only those pages included in the Site Map.
4) Access to this website is the sole responsibility of THE USER.
5) Once you have made your booking, the e-document whereby it was made shall be stored. You will be able to access this document at any time.
6) You confirm your reservation, i.e. the dates indicated, the number of guests and rooms, and the hotel selected.
7) The terms and conditions, as well as the rates, of your booking are those shown on the web page where you make your booking.
8) This website redirects you to the hotel selected to make your online booking, but does not provide hotel services itself.
9) Your credit card data are collected to guarantee your reservation. Actual payment shall be made at the hotel. Only in case of cancellation or no-show shall your booking be cancelled and your credit card charged with the amount stipulated in the reservation terms and conditions.
10) Offers and deals shall be valid for as long as they are available to website users.

Angel7380

Angel7380 wrote: »

By using this website and the products or services displayed in it, THE USER agrees to their terms of use and to the latest version of the general hotel booking terms and conditions. Therefore, we advise you to read them carefully before making your booking and whenever you visit this website, for IBEROSTAR reserves the right to change, add, or delete contents at any time.


IBEROSTAR Liability Clause
Visiting this website does not entail the existence of a business relationship between THE USER and IBEROSTAR. The website only shows information on hotel availability when THE USER asks for such information, which means that, when you make an online booking, you are dealing directly with the hotel you have selected rather than the website. Your printed copy of your reservation serves as your booking reference at the hotel.

By making a hotel booking on this website, THE USER agrees to each and every term below.

By agreeing to the following terms and conditions, you state or agree that:

1) You are of age and fully capable of making a reservation and you understand all the terms and conditions on the website.
2) The data provided when you made your reservation online are concise, complete, and true.
3) The website contains only those pages included in the Site Map.
4) Access to this website is the sole responsibility of THE USER.
5) Once you have made your booking, the e-document whereby it was made shall be stored. You will be able to access this document at any time.
6) You confirm your reservation, i.e. the dates indicated, the number of guests and rooms, and the hotel selected.
7) The terms and conditions, as well as the rates, of your booking are those shown on the web page where you make your booking.
8) This website redirects you to the hotel selected to make your online booking, but does not provide hotel services itself.
9) Your credit card data are collected to guarantee your reservation. Actual payment shall be made at the hotel. Only in case of cancellation or no-show shall your booking be cancelled and your credit card charged with the amount stipulated in the reservation terms and conditions.
10) Offers and deals shall be valid for as long as they are available to website users.

Sorry i couldnt link it.

As you can see iberostar is no 2 bit company doing a good deal!! Haha but yes mr goater i believe we would be in a pickle.

The question is... How many of you would risk it

earthstorm

Normally the contract is concluded once you receive the travel documents ( this is not the email confirmation)

Angel7380

earthstorm wrote: »

Normally the contract is concluded once you receive the travel documents ( this is not the email confirmation)

Is that the same as an accomodation voucher, i have that.

a x

WTFH

Have you paid already, or just a deposit?

Angel7380

WTFH wrote: »

Have you paid already, or just a deposit?

Yup. Confirmation says.

'Paid in full'

earthstorm

Angel7380 wrote: »

Is that the same as an accomodation voucher, i have that.

a x

If it was sent by the booking company then i would say yes, but as others state it is ain a foreign country so they may refuse if the payment they have does not cover the accommodation

paddyrg

BEWARE! You really don't want to turn up and find you've got to pay £200/night!! The Mrs/Mr will be gutted if the luxury all-inclusive deal you booked leaves you scrabbling around for 2* digs ;-)

That said, there are some belting out of season deals to be had - filling spaces on empty last planes of the season, hotel about to close for winter, all-inclusive cut back to a bowl of warm pasta once a day ;-)

Also, remember not all 5* hotels are equal - have you checked tripadvisor that it is actually at 5* quality? I know some 5*'s that are self-certified and much more like a Uk 2-3*. Just worth checking ;-)

YorkshireTraveller

Why not e mail the hotel directly saying that you have a booking reference XXXX and would like to request a room on a high/low floor or near/far from the elevator if that is possible.

See what the response is when they reply.