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broken key to my letter box

Yesterday when I trying to access my letter box I broked the key. Now I have problem of opening and closing my letter box. Do I speak to the Management Company for a replacement?
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Comments

  • mlz1413
    mlz1413 Posts: 2,971 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Firstly the box will open normally if you insert the bit of the broken key you have into the lock holding the other part of the broken key.

    Secondly it will be your responsibility to pay for the replacement.

    Yes i would probably start with management co to get a replacement, if they are no help try a lock smith or a good ironmongery store.
  • Doozergirl
    Doozergirl Posts: 34,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you can see the brand name, then you can phone them up directly and ask them for a new key. The key number is usually stamped on the lock barrel just by where the keys go in.

    It will def be cheaper than calling the management co.
    Everything that is supposed to be in heaven is already here on earth.
  • kiwi07
    kiwi07 Posts: 1,739 Forumite
    Part of the Furniture 1,000 Posts
    edited 23 October 2013 at 6:32PM
    mlz1413 wrote: »
    Firstly the box will open normally if you insert the bit of the broken key you have into the lock holding the other part of the broken key.

    Secondly it will be your responsibility to pay for the replacement.

    Yes i would probably start with management co to get a replacement, if they are no help try a lock smith or a good ironmongery store.

    Management company replied and said that its not their responsibility. For the few next days I could still insert the bit of the broken key into the lock holding other part of the broken key but today the door did not open. Even if I get a replacement key or duplicate but there is still other bit of the broken key that may still block the door from opening?
  • anselld
    anselld Posts: 8,559 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    lucky18 wrote: »
    Management company replied and said that its not their responsibility. For the few next days I could still insert the bit of the broken key into the lock holding other part of the broken key but today the door did not open. Even if I get a replacement key or duplicate but there is still other bit of the broken key that may still block the door from opening?

    If you can get it open again remove the lock, take it into a locksmith shop and get a replacement. It is a *lot* easier if you bite the bullet and get it done before you can no longer open the lock at all.
  • xylophone
    xylophone Posts: 45,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Call a locksmith.
  • kiwi07
    kiwi07 Posts: 1,739 Forumite
    Part of the Furniture 1,000 Posts
    xylophone wrote: »
    Call a locksmith.

    where can I get their number?

    Do you know how much it can cost?
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    lucky18 wrote: »
    where can I get their number?

    Do you know how much it can cost?

    you are on the internet,how do you think people will get a number local to you?
    I would persevere trying to open the box and remove the lock
    much cheaper for you if you can
    locksmiths are not cheap
  • kiwi07
    kiwi07 Posts: 1,739 Forumite
    Part of the Furniture 1,000 Posts
    edited 23 October 2013 at 7:40PM
    Doozergirl wrote: »
    If you can see the brand name, then you can phone them up directly and ask them for a new key. The key number is usually stamped on the lock barrel just by where the keys go in.

    It will def be cheaper than calling the management co.

    I can see on the top bit of a broken key their brand name - JU and then under 8017 and searched for the record of their company on internet but could not find anything about them at all.
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