NorfolkBroad wrote: »
Update to my warmfront fiasco - I spoke to the guy at our local council who dealt with my Disabled Facilities Grant earlier in the year and he said the price was an utter ripoff and this was not uncommon in his experience with Warmfront - he'd just dealt with another couple's application through their own grant scheme for a replacement boiler and oil tank and their contractors only charged £2500 but that they could give me a grant to pay the excess to Warmfront. They approved it within a week and let the contractors know and 3 months later we still didn't have an installation date. We spent ages phoning Warmfront and the contractors and both said it was the others fault ! Apparently the contractors hadn't picked up the parts from the suppliers so they had been used for someone else's application !
The work finally got done in October and took about 3 days but they hadn't realised that the old flue had a second smaller one inside so when they removed it the whole kitchen got covered in soot which has stained our lino and got trodden all through the bungalow - we're still cleaning it up now as there are ingrained sooty fingerprints on all our doors etc - still at least we have nice new efficient boiler and a robust tank which has a remote oil level gauge that plugs into a socket in the kitchen - saves having to go out into the back garden to check in the freezing cold
Still think taxpayers are getting ripped off though.
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