Barclays Bank Hell

Archi_Bald

JuicyJesus wrote: »

If you aren't a customer of a bank, you aren't an eligible complainant about that bank.

Don't be ridiculous - the issue in hand is about money having been taken without authority (i.e. stolen) from someone's Barclays account, by Barclays.

You know, Barclays, those guys that liked to fix the Libor rate.

JuicyJesus

Archi_Bald wrote: »

Don't be ridiculous - the issue in hand is about money having been taken without authority (i.e. stolen) from someone's Barclays account, by Barclays.

Ah, missed the bit where they were both with Barclays. Yes, they have FOS access then.

Libor is irrelevant to this topic.

Archi_Bald

JuicyJesus wrote: »

Libor is irrelevant to this topic.

It isn't really because Barclays have demonstrated with it that they believe they are above the law. Taking money from a customer's account on the say-so of another customer is a further breach of law. It is called theft.

It's a question of corporate culture that Barclays seemingly believe they can break the law.

You and I would be in Court, and possibly in prison, if we did what they did.

Any bank / their representatives who steals money from their customers and/or the public should also end up in Court and in prison.

John1993_2

Archi_Bald wrote: »

It isn't really because Barclays have demonstrated with it that they believe they are above the law.

Oh !!!!!!. One or two employees were found to have probably shifted the rate a hundredth of a percent or so, on a rate that affected virtually no-one in retail, and the bank sacked them all when it found out.

To spin this as the company being "above the law" is simply ridiculous.

If a member of staff at your work committed a crime, would you accept the same being said of your company, and you being tarred with the same brush?

Archi_Bald

Yeah, that's how they would like to dress it up. Just one or two bad apples, nothing systemic.

Your defense of Barclays won't wash with me, and I don't care what you think about my view of Barclays.

InsideInsurance

Archi_Bald wrote: »

Taking money from a customer's account on the say-so of another customer is a further breach of law. It is called theft.

You've never heard of a chargeback then? You better widen your witch hunt then because this site very much advocates the use of chargebacks which results in a bank taking money out of one of its customers accounts on the say so of another person (and it isnt even necessarily one of that banks customers)

Stop with the drivel.

opinions4u

Archi_Bald wrote: »

What do you mean - how could dissatisfaction with a UK regulated bank not be covered by the FOS?

There is a line between personal complaints and business complaints.

My assumption is that this would fall within the remit of the FOS.

Archi_Bald

InsideInsurance wrote: »

You've never heard of a chargeback then? You better widen your witch hunt then because this site very much advocates the use of chargebacks which results in a bank taking money out of one of its customers accounts on the say so of another person (and it isnt even necessarily one of that banks customers)

Stop with the drivel.

What are you on about? Where does "this site very much advocate" that a bank can reverse any faster payments on the say-so of the sender of the money?

agrinnall

InsideInsurance wrote: »

You've never heard of a chargeback then? You better widen your witch hunt then because this site very much advocates the use of chargebacks which results in a bank taking money out of one of its customers accounts on the say so of another person (and it isnt even necessarily one of that banks customers)

Stop with the drivel.

To be fair to Archi, in this case, if we take what the OP has said at face value, the payment was made by a transfer which is not subject to Chargeback. Although I did wonder if in fact the payment was made by card and that it was reclaimed through a Chargeback, as I can't otherwise see how Barclay's would have allowed it to happen.

Bloomberg

Innovate wrote: »

I'm surprised a stranger can walk in to a bank and get access to someone's account and not only that bleed their account dry.

I agree with you. This story is made up, never in a cashier's darkest hour would they hand over money from someone else's account.
I dare say that they would be instantly dismissed and/or arrested.


Last time I went to a Barclays branch to withdraw cash I had to put my debit card into a pinsentry machine and enter my PIN, banks are extremely security conscious nowadays.