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buyer won't update their delivery address

24

Comments

  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    skitler wrote: »
    the pp was related to the buyer not this forum:rotfl:
    I just love it when its clear but daunting yet understandable.

    Yes, I am saying there is no "pp" at all for buyer, seller, OP or you!

    Glad you agree in the other points though. ;)
  • soolin
    soolin Posts: 74,477 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The requirement for confirmed addresses was removed several years ago and with PayPal it really does pay to keep up to date with the changes.

    One of my PayPal addresses (I have a micro and a premier) often shows as unconfirmed as do many of the buyers I send to.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,477 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The requirement for confirmed addresses was removed several years ago and with PayPal it really does pay to keep up to date with the changes.

    One of my PayPal addresses (I have a micro and a premier) often shows as unconfirmed as do many of the buyers I send to.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Maysie
    Maysie Posts: 2,379 Forumite
    Tell them to go to a library free internet access for 30 minutes.
  • jeffuk
    jeffuk Posts: 675 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Can the buyer add the new address in the "Message to Seller" box?
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    jeffuk wrote: »
    Can the buyer add the new address in the "Message to Seller" box?

    They can add it wherever they like, but if the SELLER wants Paypal/Ebay protection then the address MUST be added AT payment to the Paypal transaction.
  • jeffuk
    jeffuk Posts: 675 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    OP, send this to your buyer, http://www.ebay.co.uk/gds/Adding-a-gift-or-second-address-to-Paypal-/10000000012192271/g.html
  • skitler
    skitler Posts: 3,065 Forumite
    soolin wrote: »
    The requirement for confirmed addresses was removed several years ago and with PayPal it really does pay to keep up to date with the changes.

    One of my PayPal addresses (I have a micro and a premier) often shows as unconfirmed as do many of the buyers I send to.

    many thanks soolin, ill keep that in mind. regards

    Quote:
    Originally Posted by jeffuk viewpost.gif
    Can the buyer add the new address in the "Message to Seller" box?
    They can add it wherever they like, but if the SELLER wants Paypal/Ebay protection then the address MUST be added AT payment to the Paypal transaction.

    well now I understand now its been made clear :T
  • November2
    November2 Posts: 1,129 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Interesting discussion. I didn't ask for a confirmed address from my buyer just a correct delivery one when they paid, ie the paypal address is the only one I will post to. Have told them to add it when paying but all I keep getting from them is the same identical message 'send to this new address, I can't update my Ebay details as I have no computer just a phone'. My original question was 'why won't they update and can they actually update using a phone' as it all seems a bit odd why they haven't updated, if they can find the time to keep emailing me with the address they can surely find the time to update Ebay/paypal details. How do I know this isn't a hacked account/scam? They still haven't paid and I've not heard from them today.
  • notbritishgas
    notbritishgas Posts: 2,314 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    OP, are you planning to send the item by a tracked method?
This discussion has been closed.
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