Cooker

skitler

from what your saying it sounds like your better off getting it fixed your self or by a local electrician, as you have no recipt and bought via a 3rd party, cheaper in the beginning but not so when things go wrong.

however it sounds like its just the fan blades that have come loose, so may be just a simple job perhaps a £50 call out charge and 30- 60 min job to remove strip down repair and reinstall.
don't use it without the fan as it could overheat as the fan dose disperse the heat around the oven and without it you could get hot spots (not like the ones in Barrymores old tv show:rotfl:).

hope that helps

barry1

Thanks, I pop into the store tomorrow instead of trying over the phone see if they can do anything.

If not ill get someone to come round and look at it nearly a week without a over :mad:

skitler

best of luck barry1.

let us know how you fair:)

adamg

Howdens contract is with your friend not you but they CAN print off an appliance invoice that has no prices on just models numbers invoice numbers and date. They 100% can do this as long as they can find your friends invoice via his name or address. Address a letter of complaint to matthew ingle or david may if you get no further

OlliesDad

adamg wrote: »

Howdens contract is with your friend not you but they CAN print off an appliance invoice that has no prices on just models numbers invoice numbers and date. They 100% can do this as long as they can find your friends invoice via his name or address. Address a letter of complaint to matthew ingle or david may if you get no further

It sounds more like the friend arranged it but the OP paid Howdens.

barry1

Thats right in his name but paid on my credit card.

GlynD

Proof of payment is proof of purchase.

shaun_from_Africa

GlynD wrote: »

Proof of payment is proof of purchase.

Not if the warranty provider states otherwise.
A warranty is not a legal right so terms and conditions such as having to register the warranty or needing to provide the original receipt are perfectly acceptable in law.

It sounds more like the friend arranged it but the OP paid Howdens.

It doesn't matter who actually paid for the cooker, what does matter is whose name is on the contract of sale.
My mother recently arrange for some new windows to be fitted in her house and she was the one who signed the contract.
However, when the bill arrived, I sent off a cheque from my bank account, but irrespective of me paying, I have no contract with the window company.

GlynD

shaun_from_Africa wrote: »

Not if the warranty provider states otherwise.
A warranty is not a legal right so terms and conditions such as having to register the warranty or needing to provide the original receipt are perfectly acceptable in law.

I'm not sure but I believe that SOGA says otherwise and T&C's can't override the law. I've just done exactly that in spite of T&C's to the contrary.

wealdroam

GlynD wrote: »

I'm not sure but I believe that SOGA says otherwise and T&C's can't override the law. I've just done exactly that in spite of T&C's to the contrary.

If the terms of the manufacturer's guarantee say you need produce a signed letter from the retailer, then you must do that. The manufacturer does not even have to provide a guarantee.

SOGA is different.