Can I dispute this transaction?

lisyloo

18 crt gold with 0.53 crt diamond

So please confirm (I've asked this twice already).
Have they specified one thing in the written documentation? and sold you something else?
Or have they just given you an expensive price?

There is no law against expensive pricing and for that you have NO leg to stand on at all.
There is only a case IF they have specified in writing something that is false OR they misrepresented it verbally - which is hard to prove.
So we NEED to know.

What does it say in writing?
What specifically were you told verbally? What explicitly did they mean by "worth" - RRP? or used ring sale price? As explicit can be please as your case depends on this.

No-one can help you firther until you give this explicit information.

sam1970

it says on the certificate Diamond solitaire ring, 18 crt gold, 0.53 crt diamond then the purchase date and the purchase price..now i know there is no law against expensive pricing but when you sell me 0.53 crt diamond then I find that not all the 0.53 is diamond and it is mixed with other stuff (not pure) then this is not right !!

Hominu

sam1970 wrote: »

I do have a guarantee certificate confirming the specifics of the ring and the paid price

Second hand price is not the same as new price. You need to compare like with like. A valuer is likely to want to buy the ring of you and make a profit, so they are obviously going to offer you much less than they'll sell it for.

Which are the specifics of your cerficiate - i.e., does your certificate say its a pure diamond which you have since found out not to be true.

CKhalvashi

sam1970 wrote: »

...so considering that these things should be cheaper in Turkey than in the UK this is not right.

What makes you think this?

I don't know what the diamond rates for Turkey are, but the import duty in neighbouring Georgia is high, before you've even considered taking income into account.

I actually bought OH's engagement ring from New York (average household income around £40k), when we lived in Sochi (Average household income around £8k) and spent a lot of time in Georgia (Average household income around £4k), as it was still cheaper.

CK

lisyloo

but when you sell me 0.53 crt diamond then I find that not all the 0.53 is diamond and it is mixed with other stuff (not pure) then this is not right !!

If you have written evidence that the ring isn't what you were sold then yes you have rights.

Does the shop have an email address or physical address?
Usually credit card companies expect you to dispute with the retailer first. Clearly some things are harder when the shop is abroad but emailling or sending letters are actually quite easy.

Does 0.53 crt mean that the diamond must be pure or can it be impure but still contain 0.53 crt of diamond?

bengal-stripe

The value of a diamond is depended on the "Four Cs" - Colour, Clarity, Carat and Cut.

If you have been given certification, stating the 4 Cs for your particular diamond and this is wrong, you might be able to do something. If there is no certificate about the diamond, apart from the size (in carats) it is your fault, you could have asked for the specifics. If there is a certificate listing the characteristics correctly and you did not know that P3 is the worst grade in clarity (significant inclusions), again, you cannot blame the shop.

Gromitt

sam1970 wrote: »

it says on the certificate Diamond solitaire ring, 18 crt gold, 0.53 crt diamond then the purchase date and the purchase price

Is the clarity grade specified on the certificate? This will tell you how "pure" the diamond is.

Indeed, a flawless diamond 0.53crt diamond will cost a lot more than an "Included" 0.53crt diamond. Most people recommend against buying diamonds with inclusions, as the imperfections can be seen with the naked eye.

StuC75

with Diamonds Carat is only measure of Weight, not size or purity..

What was the diamond described as in terms of Colour,Clarity & Cut (its all about all 4 c's not just Carats).. These will determine value more than just the size..

The Impurities will be in the Colour and clarity of any Internal Imperfections...

Sounds like you were swayed just by the size rather than the more relevent aspects..

bengal-stripe

lisyloo wrote: »

Does 0.53 crt mean that the diamond must be pure or can it be impure but still contain 0.53 crt of diamond?

Carat is just the size. A diamond of the same size and the very best specifications will cost 10 or more times that of a diamond with inferior specifications.

Tiddlywinks

As Bengal Stripe has said... there are diamonds and then there are DIAMONDS... it depends on the grade etc.

If the certificate you were given is a fair reflection of the actual ring then you have nothing to complain about.

If the diamond is a low grade stone then that was something you should have taken into consideration.

This just really sounds like a case of 'buyer's regret'... you even imply as much in your opening post when you say you bought the ring in a 'moment of madness'.

Time to just take responsibility for your impulse purchase.