Sending attachments in an email causing crashes!

macman

noelphobic wrote: »

If my mailbox was full wouldn't that stop me receiving emails? I can send emails without attachments, although I don't send many emails.

Why not just log into your Hotmail account and check how full it is? Yyou need to rule out the possible causes one by one to find the issue.

WTFH

macman wrote: »

Why not just log into your Hotmail account and check how full it is?

Because that would be too obvious, a bit like telling us the actual size in kb of the files he's trying to send!

macman

I agree, 24 posts in and really none the wiser...

googler

If OP is still around, could you be more precise about what actually happens when 'Hotmail crashes', and describe the symptoms, if they're consistently the same every time?

macman

Seconded. Exact error messages?
Re-reading the first post again, if this happens in both Hotmail and Gmail, then I presume that this is not happening when using webmail, but that you have a desktop email program with both accounts downloading into it? If so, what email program are you using, and what OS?
If the above is correct, it's not the result of a full webmail mailbox, unless you've filled up both simultaneously. It's therefore a glitch in your OS or desktop email program.

noelphobic

googler wrote: »

If OP is still around, could you be more precise about what actually happens when 'Hotmail crashes', and describe the symptoms, if they're consistently the same every time?

I've just tried to do it and the problem seems to occur when the attachment is being uploaded - it doesn't load and then I get an message saying that Internet Explorer has stopped working. The attachment was 57kb.

noelphobic

macman wrote: »

Seconded. Exact error messages?
Re-reading the first post again, if this happens in both Hotmail and Gmail, then I presume that this is not happening when using webmail, but that you have a desktop email program with both accounts downloading into it? If so, what email program are you using, and what OS?
If the above is correct, it's not the result of a full webmail mailbox, unless you've filled up both simultaneously. It's therefore a glitch in your OS or desktop email program.

I am using webmail. I'm thinking it may be a problem with Internet Explorer as I think I have an old version and I do get some strange glitches with it. I'll try it with Googlechrome next time and see if that's any different.

macman

Yes, it can only then be a browser or OS issue.
What OS are you running, and what version of IE?

cookie365

Doesn't hotmail come with access to a cloud drive just like dropbox? Look at using that instead.

You need to have a proper backup and storage method, and faffing around with email errors is just using up time that you should be spending sorting out proper backups.

A USB hard disk is marginally better than nothing in the meantime - until someone helps themselves to it together with the laptop.

noelphobic

cookie365 wrote: »

A USB hard disk is marginally better than nothing in the meantime - until someone helps themselves to it together with the laptop.

Hopefully not - it doesn't leave the house very often!