Royal mail consultation on increasing small parcel size

Goldiegirl

I don't know how they got on in my local post office yesterday.

I got there at just after 9am and they were all in tears as one of their colleagues had died on Sunday

Clearly it wasn't a good day for something new to be introduced, and if anyone was overcharged yesterday, it would be understandable under the circumstances.

They are really good in my post office, and this loss will hit them hard. It was so sad in there yesterday.

kerri_dfw

So glad I read this thread, I didn't realise if you could pull the parcel through the slot then it would be fine I've been having to upgrade letter size to large letter as some wouldn't pull through.

ballisticbrian

So glad I read this thread, I didn't realise if you could pull the parcel through the slot then it would be fine I've been having to upgrade letter size to large letter as some wouldn't pull through.

I'm not sure what this refers to. I think you may have misread something.

custardy

Contains_Mild_Peril wrote: »

My local postmaster was using a measuring tape today to check that my parcel was within the new limits, so I presume the box template thingy hasn't arrived yet.

seems they were late
some DOs received theirs today
its just a flat packed box,not plastic as with the old letter teplate

kerri_dfw

ballisticbrian wrote: »

I'm not sure what this refers to. I think you may have misread something.

Apologies, no it was on either the first or second page where someone said that the PO now let you pull it through each size rather than it having to drop through freely.

kerri_dfw

Cornucopia wrote: »

I appreciate that they changed the method of using the template thing so that items can be pushed/pulled through instead of the "free-fall" approach it used to be, but a lot of staff seem not to have been told about that.

This was what I was thanking

ballisticbrian

This was what I was thanking

Can anyone else corroborate this? I haven't been informed anything like this?

apricotcrush

I find that there seems to be no uniformity between Post Offices or even between staff in the same one. Before April the template in my usual PO was in front of the counter and they used to let me squeeze parcels through the large letter slot, but after the changes the template was behind the counter and some staff use the "free-fall" method and some use the "push-pull" method. I'm a nervous wreck waiting to be served wondering which assistant I'm going to get!

kerri_dfw

Ah ok I won't start switching across just yet then. I thought that it went to a machine in the sorting office somewhere and that decided if it was too big or not. I know previously I'd been warned when in Cardiff that it was better to put the bigger stamp on it "just in case". I don't want my buyers complaining over 19p

This_Year

kerri_dfw wrote: »

So glad I read this thread, I didn't realise if you could pull the parcel through the slot then it would be fine I've been having to upgrade letter size to large letter as some wouldn't pull through.

I've had a packet jam in the LL gauge at the counter but the guy asked what to do and his colleague said, "if you're in a good mood let it go" so he stamped my stamps and sent it.

It does depend on the angle they present the packet to the gauge if it's going to go through.

Today I received something I bought on eBay, should easily have been a letter size. (Had she sent me the actual item in the photo...!) She packed it in a plastic tub and jiffy bagged that so she paid £4.10 postage. Would have, should have been £1.70 signed for. :eek: