Used car from dealer issue, can we insist on a fix?

pulliptears

George_Michael wrote: »

But as mentioned by shaun from africa, a buckled wheel may not be the only problem.


Unless the windscreen was hit by something (a point which I'm sure that the OP would have mentioned), for it to have cracked from side to side certainly implies that it was being stressed, something which could easily happen if the car chasis was deformed even a small amount.

I've perhaps made you think that the screen was more serious than it was. It was a very large stone chip which was present and noted on the MOT. OH was trying out the heated windscreen etc and then turned on the aircon, at which point the screen started to crack.
I think that was more because of the temperature changes and the stone chip than anything to do with a deformed chassis.

Car has now been back to AC several times since purchase on 22nd August.
One driveway fix (windscreen)
Central locking (diagnostics, didn't have part so had to go back)
Judder (mechanic claimed they couldn't find it so OH had to take them out and physically show them last week)
DPF (regenerated to fix)

Central locking has been fixed today.
Judder has been fixed by moving buckled alloy to rear
DPF is still outstanding.

:mad:

JReacher1

I hope you got this car at a good price as it sounds like a right lemon!

pulliptears

JReacher1 wrote: »

I hope you got this car at a good price as it sounds like a right lemon!

I'm beginning to think rejection might be the way forward, but is the above enough to reject?

earthstorm

regardless of if they moved the buckled wheel from to rear you still have a buckled wheel which makes car unroadworthy and a danger and it will be you that gets into trouble with the police if you are spotted or cause and accident due to this.

spacey2012

earthstorm wrote: »

If you drive off with a buckled wheel and it is spotted by the boys in blue.

1) who do you think will get points on their licence?
2) who do you think will also get a fixed penalty fine?
3) what do you think will happen to the car?

answers.
1) You
2) You
3) Towed away to a pound or garage at your expense until this is fixed.

If he was to inform the police he was aware of the buckled wheel, he would be lucky to keep his licence once they had finished totting up.

pulliptears

earthstorm wrote: »

regardless of if they moved the buckled where from from to rear you still have a buckled wheel which makes car unroadworthy and a danger and it will be you that gets into trouble with the police if you are spotted or cause and accident due to this.

He'll be home from work in half an hour so I'll show him this thread. I think the biggest concern is if they take back the courtesy car, we refuse to accept ours and he's stuck 10 miles from home and 60 miles from work.
Thats preferable to the accident a buckled wheel is likely to cause though.

earthstorm

spacey2012 wrote: »

If he was to inform the police he was aware of the buckled wheel, he would be lucky to keep his licence once they had finished totting up.

true and their insurance would be null and void as if it says it passed an MOT with a buckled wheel then the MOT could not have been carried out as this would have been picked up during the MOT

bod1467

Was the buckled wheel mentioned at any time during the sales process? If not then SoGA applies - Sold Not As Described.

Other than that, opinion from a quick Google is mixed as to whether it would pass an MOT. Really depends on the extent of the buckling.

earthstorm

pulliptears wrote: »

He'll be home from work in half an hour so I'll show him this thread. I think the biggest concern is if they take back the courtesy car, we refuse to accept ours and he's stuck 10 miles from home and 60 miles from work.
Thats preferable to the accident a buckled wheel is likely to cause though.

make sure he has money for the bus or taxi. If they insist on him taking the car with buckled wheel refuse and call the non emergency police number and explain what the garage wants you to do.

pulliptears

bod1467 wrote: »

Was the buckled wheel mentioned at any time during the sales process? If not then SoGA applies - Sold Not As Described.

Other than that, opinion from a quick Google is mixed as to whether it would pass an MOT. Really depends on the extent of the buckling.

No, it wasn't mentioned. The car was taken out for a test drive but the opportunity to get it up to the speed needed for the judder to present wasn't there. If we'd have felt it, we'd have walked away. When we collected it the following week we had to take DS to Liverpool so that was its first motorway run and on that trip it became apparent that there was a judder and it was quite a severe one at that.

Frankly I'm amazed the mechanic couldn't recreate it the first time it went in because it was that obvious. From bits of research we had done and with the management light coming on as well we'd concluded it might be a DPF problem because the diesel focus apparently suffers from this. I assume when they couldn't find the judder originally thats why they regenerated the DPF in the hope of curing it.
Never thought for a second it could be the wheel buckled.