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computer fails to turn off

sometimes when an update is being installed, sometimes not. Doesn't occur always. Has happened irregularly over the last few years. I can leave it o for hours, but then finally have to unplug it (and restart in'normal mode')
Sometimes fails to fire up.Unplug, try again

?????? any suggestions ?

HP w2007v tower IE 8 Vista

thanks
«1

Comments

  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    castle96 wrote: »
    sometimes when an update is being installed, sometimes not. Doesn't occur always. Has happened irregularly over the last few years. I can leave it o for hours, but then finally have to unplug it (and restart in'normal mode')
    Sometimes fails to fire up.Unplug, try again

    ?????? any suggestions ?

    HP w2007v tower IE 8 Vista

    thanks

    That is a monitor, not a PC.
  • castle96
    castle96 Posts: 3,044 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    HP Pavillion a6421.uk Desktop pc

    sorry.

    any ideas please
  • WTFH
    WTFH Posts: 2,266 Forumite
    How often do you use the computer? Is it every day?
    How fast is your Internet connection?
    When it won't shut down what processes are running in the background?
    How full is your hard disk?
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • castle96
    castle96 Posts: 3,044 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    use it every day
    38% full
    nothing shows on the bottom as being open/running, but sometimes there is a whiring noise. how can u tell what is running.
    failed to fireup just now. plug out/in, then it fire up
  • Hadrian
    Hadrian Posts: 283 Forumite
    My laptop did that. It cost £25 to find out why from a computer firm. The answer? Keep the on/off button depressed for a minute or so. Easy.
  • castle96
    castle96 Posts: 3,044 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    on/off button.... dont have one, not on keyboard, or tower. Only a plug/out, will turn it off

    do you actually have an 'on/off' ?

    so what was your reason ?
  • closed
    closed Posts: 10,886 Forumite
    edited 11 September 2013 at 4:23PM
    how do you switch it on

    could be power supply

    backup
    !!
    > . !!!! ----> .
  • castle96
    castle96 Posts: 3,044 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    it is always 'switched on', ie there is always a small light at the back. When it closes down, the light is still on, but it powers down and everything closes. Do you physically unplug the plug at the wall then ??
  • closed
    closed Posts: 10,886 Forumite
    edited 11 September 2013 at 5:15PM
    how do you wake it up then, power button top right?

    hppav1.jpg

    When PC's or laptops are in a stuck state, holding down the power button for 6 seconds avoids the need to pull the power out of the back
    !!
    > . !!!! ----> .
  • WTFH
    WTFH Posts: 2,266 Forumite
    Ignore the small light at the back, that's just saying there is power going to it.

    How do you actually switch the computer on?
    What do you press that switches it on?
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
This discussion has been closed.
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