Extremely Lovely Individuals Talking Excessively

aau1

Anon wrote: »

People claiming too many times for the offers (perhaps on different accounts to get round any restrictions)? Their system not recording transactions correctly to remove offers when they have used up that product's marketing budget (assume they get a certain amount available and their promotion of the app led to a significant increase which they weren't prepared for)?

They have mentioned a small number of users causing the issue but we don't know exactly what said people have done - they have mentioned manually checking receipts in the past and perhaps some unscrupulous users have submitted the same receipts through multiple accounts (why you would I don't know as they had excellent offers to start with that were lucrative for normal and Elite without abuse ...).


Anon

It could be any of that...or they could be blaming users rather than admitting their own fault

How many people got cashback for shops they didn't do? How many people got more cashback paid out than they should have? Not even by any underhand means, they just paid out willy nilly on some accounts



ETA: interesting to see "willy" doesn't get censored :rotfl:

fairclaire

Anon wrote: »

People claiming too many times for the offers (perhaps on different accounts to get round any restrictions)? Their system not recording transactions correctly to remove offers when they have used up that product's marketing budget (assume they get a certain amount available and their promotion of the app led to a significant increase which they weren't prepared for)?

They have mentioned a small number of users causing the issue but we don't know exactly what said people have done - they have mentioned manually checking receipts in the past and perhaps some unscrupulous users have submitted the same receipts through multiple accounts (why you would I don't know as they had excellent offers to start with that were lucrative for normal and Elite without abuse ...).


Anon

Their CS seems to be moving again though. I emailed them on 5th about missing payments, I got no reply so I resent the email today and I have a reply already. All sorted

sarahskint

glad you got some helen4891

dipdap

frequent wrote: »

Sorry but I don't get this.

It's as if people have a right to a glitch and when it doesn't work they throw a hissy fit.

Time to grow up, take it on the chin, and realise that it doesn't always work.

I've done many a test that have not gone to plan, a simple walk to CS to return the items, then move onto the next one.

:T couldn't agree more!
My Sister rang me about the pizza glitch last night and I always tell her it's a glitch and it can be corrected at any time.
She always says 'it's too much hard work' and 'can't you do it for me' which drives me round the bend :mad:
Needless to say I leave her to do it herself and knowing my luck she's probably decided to go and grab some BNI pizzas this afternoon :rotfl:

Morgy9

Thanks guys - I was just going out the door to get some ..... does this mean curries too? - anyone done any in the last hour ...........

PrincessSavings

Oh well BNI pizzas were great while it lasted. Got some in my freezer. Not sure whether to do a stock up on curry just in case.....

helen4891

sarahskint wrote: »

glad you got some helen4891

So am I sarahskint lol xx

aau1

Just got this from MSM

MSM wrote:

We have updated our coupons section with the latest coupons to help you save more.
These are exclusive coupons that you can only get from us!
Check out our coupons page

As with the last similar email there is NOTIHNG new :mad:

DeeDee74

Morgy9 wrote: »

Thanks guys - I was just going out the door to get some ..... does this mean curries too? - anyone done any in the last hour ...........

Did a shop at half 12 and jalfrezi worked fine .

Morgy9

DeeDee74 wrote: »

Did a shop at half 12 and jalfrezi worked fine .

Thanks Dee Dee - have just enough time before school run as 30 mile round trip ..................fingers crossed......