Currys/PCWorld Whatever Happens - Mis-sold?

dacouch

No_tongue. wrote: »

Wow! You really do have a passion for currys service plan...... Can I ask how their 'tax avoidance' compares with Starbucks (in monetary terms) and also what 'customer protection' Starbucks provide???

Insurance is highly regulated to protect the consumer not the supplier, the checks include being fit and proper, sales processes, ensuring at all times the Insurer is solvent and able to pay claims.

Currys side step the above to increase their own bottom line, the losers being the consumer who lose the protection they would receive under an Insurance policy and also the government.

If Currys experience financial problems then this can effect on the trust which pays the claims. No company is to big to fail, it should be remembered that when Comet went belly up, their warranty claims continued to be paid as they were backed by an Insurance Policy rather than a Trust fund.

If the money runs dry, a trust fund will stop paying claims, it's as simple as that.

With regard to Starbucks, they're not part of an industry that is financially heavily regulated to protect the consumer so there is nothing for them to side step. They are obviously regulated with regard to food safety, could you imagine the fuss if they arranged complicated off shore companies to avoid having to be regulated with regard to food safety

No_tongue.

dacouch wrote: »

Insurance is highly regulated to protect the consumer not the supplier, the checks include being fit and proper, sales processes, ensuring at all times the Insurer is solvent and able to pay claims.

Currys side step the above to increase their own bottom line, the losers being the consumer who lose the protection they would receive under an Insurance policy and also the government.

If Currys experience financial problems then this can effect on the trust which pays the claims. No company is to big to fail, it should be remembered that when Comet went belly up, their warranty claims continued to be paid as they were backed by an Insurance Policy rather than a Trust fund.

If the money runs dry, a trust fund will stop paying claims, it's as simple as that.

With regard to Starbucks, they're not part of an industry that is financially heavily regulated to protect the consumer so there is nothing for them to side step. They are obviously regulated with regard to food safety, could you imagine the fuss if they arranged complicated off shore companies to avoid having to be regulated with regard to food safety

Again- wow! You REALLY do have a serious issue with currys....... However, my question was...... Who screws the taxpayer more, currys or Starbucks???

earthstorm

No_tongue. wrote: »

However, my question was...... Who screws the taxpayer more, currys or Starbucks???

Well that's an easy one... STARBUCKS

j0nathon2

Dixons Retail have been ripping off the taxpayer for decades with over priced electricals, unrequired software, unrequired warranties, gold plated cables and bad advice.

Starbucks have only been doing it since 1998.

dacouch

j0nathon2 wrote: »

Dixons Retail have been ripping off the taxpayer for decades with over priced electricals, unrequired software, unrequired warranties, gold plated cables and bad advice.

Starbucks have only been doing it since 1998.

http://www.ffw.com/pdf/DSG-Retail-v-HMRC.pdf DSG since 1986, unfortunately HMRC lost the case

InsideInsurance

dacouch wrote: »

It also means 6% of your premium is paid in tax for general insurance but 20% for warranties.

With a Whatever Happens "Service Plan" none of the above happen as it means Currys can make more money at the expense of protection for their customers.

I have never seen a VAT invoice from DSG however even though they arent paying IPT they should be paying VAT on it which at the current rate of 20% is the same as IPT for this class of product (as it always has been, IPT has never been higher than VAT since it was introduced)

I am all for DSG bashing but they dont lower their POS tax liability by avoiding it being classified as insurance

gasdiver

I went to the Curry's store in Coventry last Friday to buy the Samsung UE40F800 LED TV. Priced at £1349, I noticed Curry's do a price match, so I scoured the Internet and found a company in Birmingham doing the exact model @ £1027.00. I asked the store manager to look at the deal and honour the price match deal, but to no avail.
It would seem that Curry's have a price fix on their TV's where they offer a FREE 5 year warranty which is NOT free. In fact, this is a CON. All TV's come with a manufacturers warranty, and under the consumer act they should be fit for the purpose, even after the warranty has run out you would still have a claim against the manufacturer.
WE the consumers should not be FORCED to buy products with extended warranties, and this price fixing is against the law.
I sent an email to Curry's customer care on Friday advising them of this, and they did not respond, but no surprise.
My next action is to notify Trading Standards and the BBC watchdog to make them aware of their price fixing.

NEVER AGAIN will I purchase from Curry's

wealdroam

gasdiver wrote: »

I went to the Curry's store in Coventry last Friday to buy the Samsung UE40F800 LED TV. Priced at £1349, I noticed Curry's do a price match, so I scoured the Internet and found a company in Birmingham doing the exact model @ £1027.00. I asked the store manager to look at the deal and honour the price match deal, but to no avail.
It would seem that Curry's have a price fix on their TV's where they offer a FREE 5 year warranty which is NOT free. In fact, this is a CON. All TV's come with a manufacturers warranty, and under the consumer act they should be fit for the purpose, even after the warranty has run out you would still have a claim against the manufacturer.
WE the consumers should not be FORCED to buy products with extended warranties, and this price fixing is against the law.
I sent an email to Curry's customer care on Friday advising them of this, and they did not respond, but no surprise.
My next action is to notify Trading Standards and the BBC watchdog to make them aware of their price fixing.

NEVER AGAIN will I purchase from Curry's

Responded to your other post:

https://forums.moneysavingexpert.com/discussion/4763331

dacouch

http://www.telegraph.co.uk/finance/personalfinance/10306463/Consumers-misled-over-warranties-says-Which.html

Silence_Deadly

The Currys/Pcworld extended warrenty, is a very suitable product it may not suit everyones needs but what does now a days. I have the whatever happens on my ipad, washing machine and computer. Through Knowhow they have fixed my ipad even though my sons broke it and that was accidental damage.

I am happy with all my purchased from Currys and Pcworld. Under the consumer good act manufactures are not entitled to fix your items if outside of the warranty or if they have any indications that you have broken it yourself. They will charge you to come out and fix it, parts and labour and if its your own fault good luck having it done under the manufactures.

Its true that the Whatever Happens is forced onto the sales colleagues but that is what they have been told to do, it is not there own fault but the companies. Majority of the sales colleges which i have spoken to have spoke to me with much respect and told me the breakdowns of what is covered and what is not. For my washing machine i paid for 3years £69 and each year have that clean which normally costs £50 on cooks baring in mind and we get it in the price. Not many warranties do services where they clean it.

Depending on where you are shopping you get honest customer support and you understand what you are entitled to and what you are not. Its a matter of fact and opinion of where you shop but you cannot get everything for free and when you take it into your own hands well then currys nor manufactures take it back and then it is YOUR OWN FAULT.