Currys/PCWorld Whatever Happens - Mis-sold?

Silence_Deadly

The Currys/Pcworld extended warrenty, is a very suitable product it may not suit everyones needs but what does now a days. I have the whatever happens on my ipad, washing machine and computer. Through Knowhow they have fixed my ipad even though my sons broke it and that was accidental damage.

I am happy with all my purchased from Currys and Pcworld. Under the consumer good act manufactures are not entitled to fix your items if outside of the warranty or if they have any indications that you have broken it yourself. They will charge you to come out and fix it, parts and labour and if its your own fault good luck having it done under the manufactures.

Its true that the Whatever Happens is forced onto the sales colleagues but that is what they have been told to do, it is not there own fault but the companies. Majority of the sales colleges which i have spoken to have spoke to me with much respect and told me the breakdowns of what is covered and what is not. For my washing machine i paid for 3years £69 and each year have that clean which normally costs £50 on cooks baring in mind and we get it in the price. Not many warranties do services where they clean it.

Depending on where you are shopping you get honest customer support and you understand what you are entitled to and what you are not. Its a matter of fact and opinion of where you shop but you cannot get everything for free and when you take it into your own hands well then currys nor manufactures take it back and then it is YOUR OWN FAULT.:mad:

dacouch

Silence_Deadly wrote: »

The Currys/Pcworld extended warrenty, is a very suitable product it may not suit everyones needs but what does now a days. I have the whatever happens on my ipad, washing machine and computer. Through Knowhow they have fixed my ipad even though my sons broke it and that was accidental damage.

I am happy with all my purchased from Currys and Pcworld. Under the consumer good act manufactures are not entitled to fix your items if outside of the warranty or if they have any indications that you have broken it yourself. They will charge you to come out and fix it, parts and labour and if its your own fault good luck having it done under the manufactures.

Its true that the Whatever Happens is forced onto the sales colleagues but that is what they have been told to do, it is not there own fault but the companies. Majority of the sales colleges which i have spoken to have spoke to me with much respect and told me the breakdowns of what is covered and what is not. For my washing machine i paid for 3years £69 and each year have that clean which normally costs £50 on cooks baring in mind and we get it in the price. Not many warranties do services where they clean it.

Depending on where you are shopping you get honest customer support and you understand what you are entitled to and what you are not. Its a matter of fact and opinion of where you shop but you cannot get everything for free and when you take it into your own hands well then currys nor manufactures take it back and then it is YOUR OWN FAULT.:mad:

I take it you did not watch the BBC Watchdog feature on Whatever Happens.

Might be worth you watching it

http://www.bbc.co.uk/iplayer/episode/b03cvl12/Watchdog_Series_32_Episode_4/