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Letter from Debt Recovery Plus

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  • BaconandEggs
    BaconandEggs Posts: 578 Forumite
    Hovite wrote: »
    Which means that person is either a liar or an idiot !

    This was an estate agent...
  • Umkomaas
    Umkomaas Posts: 43,415 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    BaconandEggs wrote: »
    This was an estate agent...

    Either, and, or both then - take your pick :rotfl:
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Coupon-mad
    Coupon-mad Posts: 152,504 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    BaconandEggs wrote: »
    I phoned Innes England, who said that they could not pass on their client's details due to data protection. They took my details and said they would pass them on to the landlord of the site - who in turn would contact me (which they haven't).

    When I enquire, companies renting units on the site ask me to contact Smart Parking with queries. When I explain the situation - they say that they are unable to pass details on regarding the landlord (either don't know them or are unwilling to).

    This was all previous to my last post. Yesterday I phoned Farmfoods again and insisted on speaking to the manager. He suggested speaking to their customer services department - which have apparently dealt with similar situations for customers before. The person I spoke to from customer services seemed helpful - and said that they had dealt with Parking Eye previously. He had never dealt with Smart Parking however. He took my details, said he would look into it and would get back to me.

    I will give it till the weekend and if I've heard nothing from Farmfoods, I will fire off emails to each of the companies with units at the site (as you have kindly suggested).



    Sounds like you are getting somewhere. Do keep us informed!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • BaconandEggs
    BaconandEggs Posts: 578 Forumite
    Hi All,

    Thanks to all who provided advice to me on this.

    It has now been cancelled.

    Result.
  • BaconandEggs
    BaconandEggs Posts: 578 Forumite
    Hi All,

    Thanks to all who provided advice to me on this.

    It has now been cancelled.

    Result! :j
  • Coupon-mad
    Coupon-mad Posts: 152,504 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Fabulous news!

    Just so I can add your success to the top sticky thread of complaint successes, could you tell us who influenced the cancellation. Which firm swung it?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • BaconandEggs
    BaconandEggs Posts: 578 Forumite
    Farmfoods. Can't fault their customer service. Excellent.
  • Coupon-mad
    Coupon-mad Posts: 152,504 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Good, that's the second one we have where Farmfoods were great and stepped in when no-one else would! Do you have the email or phone number of Farmfoods please, which would help others?

    https://forums.moneysavingexpert.com/discussion/4766249

    I will add your case to the above sticky for posterity, in a moment.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • BaconandEggs
    BaconandEggs Posts: 578 Forumite
    The number for customer services was given to me by the local store.
    It is 0121 700 7160
    Hope this help someone else sort theirs.
  • BaconandEggs
    BaconandEggs Posts: 578 Forumite
    The number for customer services was given to me by the local store.
    It is 0121 700 7160
    Hope this help someone else sort theirs.
This discussion has been closed.
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