No show viewers!!!!!!!

googler

moneyistooshorttomention wrote: »

...... it's easy enough to make a quick call to the EA and cancel the visit isn't it?

But, as was discussed from another angle in another thread, if the viewing is scheduled for an evening or weekend, this kinda presumes the EA to be available 24/7, doesn't it?

In_a_spin

I know how frustrating this can be.

Last week we had one no show and two very last minute cancellations and something similar the week before. This has been very inconvenient as we do not live at the property and had already travelled to the house for the viewings.

When we phone the estate agents we are given a mumbled explanation and they can never seem to contact the proposed viewer.

We are pretty unhappy with the estate agent in general and wonder if they are making up viewers as they are aware of this and that we are thinking of withdrawing from the market due to the problems we have had.

Tumtitums

Im sorry but a reputable estate agent would call up a potential viewer and hour or two in advance to make sure they are still coming.

Own_My_Own

moneyistooshorttomention wrote: »

Well if they don't study Googlemaps in the first place before arranging to view......:cool:

But if something didn't show up on Googlemaps that is evident on getting there it's easy enough to make a quick call to the EA and cancel the visit isn't it? The vendor will still have been put out for nothing....but at least they aren't hanging around waiting and wondering.

My house was built 5 years ago and Google still shows it being a large drive way,with an old blue car parked on it.

pop37

I may be able to offer a little light on this from the other side. When we were last looking for a house four years ago. We wanted to view one house and booked a viewing with their EA, our first contact with this EA. We then received numerous phone calls asking us to book an appointment with their mortgage advisor. Politely told them that we already had our mortgage sorted each time, each time they pushed and pushed until the evening before our viewing when they said we could not view without having the appointment. We then cancelled our viewing. I wonder what they told the vendor! Put it this way wouldn't have worked as we put a note through the door explaining why we cancelled as we thought the truth was not going to get told. As a result the house that on paper we really liked did not sell for another 21 months after we were in our new home. So may be a similar thing is happening with yours.

sirmosh

I had a couple of vendors and a couple of EAs not bother turning up for viewings. One said she'd had to pop to the shop to get some milk, I guess if she values not waiting half and hour longer for a cup of tea over selling her house then that's fine.

Desperado99

We had 3 cancelled appts for viewing a house (twice the EA and once us - It was an empty house so EA's were doing the viewings) but each time there was plenty of notice and I wouldn't dream of not showing up without a really good reason.

When I did viewings for my dad's house, I had a couple of no-shows (very annoying as I lived in a different town). Fair enough if you ring and apologise the next day (it was out of office hours and the viewers didn't have my contact details) but neither did. After that, we got the EA's to do the viewings instead.

Windsorcastle

British people under the age of about 40 have terrible manners!! I speak as a 42 year old raised in Northern Ireland with impeccable manners - my manners are such that I actually got a reprimand at work at work 2 months ago for 'thanking another department too effusively' which they found oppressive. I kid you not. Public sector, local authority.
So someone being so rude as to not turn up to an agreed appointment - so rude but that's the lovely generation of people you are dealing with - I was a teacher for 6 years to this generation; don't get me started - the parents undermined the teachers every time -and this is the selfish generation you are trying to sell to.

witchy1066

or another take could be.....

I am so sorry about not being able to view your property on the agreed date/time
I was rushed into hospital for an emergency operation, ( appendix )
ringing the EA was the last thing on my mind, sorry I didn't think to ask the paramedics or the Dr's to ring the EA's to cancel,

after the operation I was so ill for 6 weeks because of an infection,
I am a single woman and my son at the time was in Afganistan
once again I apologise, sorry I inconvenienced you,

I am so sorry you didn't even consider something more urgent and completely out of my control may have cropped up but instead needed to rant about me on an open forum

WELL, something like this or even worse could have happened
don't get me wrong I hate people who do not keep appointments
but I always try to think the best of people until I know for sure different

Ivana_Tinkle

It's very rude and irritating, but IME it's not common. If it's happened more than once or twice either you're v unlucky, or there's something offputting about your house or something's going wrong with your agent. (They're mucking up their appointments, or booking in imaginary buyers, or pushing people to view for whom your place really isn't suitable, or not picking up messages...)