asda insurance missold

vuvuzela

nicolakaye wrote: »

i apologise for not wording everything correctly, i am not an expert on this and wanted advise that is all to then get picked apart for things like wording of things really restores my faith in humanity... not

On here, you're asking for help. If you don't say exactly what has happened, you are misdirecting people. It's pretty straightforward to say what the actual situation is.

Valli

Have you been refunded £100 in respect of the insurance premiums you paid?

Have you received a replacement laptop in place of the one which broke?

tinkerbell28

That is the crux of it. You've been offered a refund on BOTH laptop insurances and a new for old replacement on one.

Take it and run. You can't ask for a 2nd laptop no. They've made a good deal. Use the £100 total cash to get a policy at home or something.

A court would look at the position you were in before and what you are in now. It would be a better position if you accept their offer.

A new laptop and £100 back to insure or spend as you wish, it is betterment.

vuvuzela

tinkerbell28 wrote: »

That is the crux of it. You've been offered a refund on BOTH laptop insurances and a new for old replacement on one.

Take it and run. You can't ask for a 2nd laptop no. They've made a good deal. Use the £100 total cash to get a policy at home or something.

A court would look at the position you were in before and what you are in now. It would be a better position if you accept their offer.

A new laptop and £100 back to insure or spend as you wish, it is betterment.

...or just save the insurance money, as the chances of it breaking over the next year aren't huge and you will likely not need the insurance anyway

tinkerbell28

vuvuzela wrote: »

...or just save the insurance money, as the chances of it breaking over the next year aren't huge and you will likely not need the insurance anyway

Exactly but op was making a big deal of wanting it insured.

OlliesDad

If you really need insurance can you not put the refund money towards insuring through a third party? There are a few that offer for £2-3 a month..

As already said above, you are lucky to get a refund on the insurance as well as a new laptop..

nicolakaye

thanks to all who have been helpful, i plan on trying to find a third party to insure the 2 year old laptop - i didn't know this was possible hence why i wanted asda to reinsure it.
i am accepting the deal and using the insurance refund to pay for the third party insurance.

earthstorm

nicolakaye wrote: »

i wanted asda to reinsure it.

WHY!

Asda are refunding you because you were missold the insurance as they have told your they DON'T insure laptops, so how would they reinsure the laptops

wealdroam

earthstorm wrote: »

WHY!

Asda are refunding you because you were missold the insurance as they have told your they DON'T insure laptops, so how would they reinsure the laptops

Maybe you missed this in the original post:

nicolakaye wrote: »

i have also been told that asda now do an insurance for laptops but when i asked if they would cover my 2 year old laptop they refused to cover it, even when i said i would repay for the cover.

earthstorm

wealdroam wrote: »

Maybe you missed this in the original post:

no i read this

last week i tried to claim on the insurance on one of the laptops to find out that Asda don't insure laptops and i was missold the insurance.

OP must of added that last paragraph after i read it.

so in the same statement the OP says they dont insure laptops and they do insure laptops, so which is it.