New build not connected to fibre optic network

Gordon_Hose

It means it is available in some areas. Or in other words only some of the cabinets in your town have been upgraded.

Use the checker on the BT Infinity site for an accurate answer.

secretspartan

Gordon_Hose wrote: »

It means it is available in some areas. Or in other words only some of the cabinets in your town have been upgraded.

Use the checker on the BT Infinity site for an accurate answer.

Says its not available to me, i now understand the cabinets part and why i can't get it, its just very frustrating that if i moved two streets i could get 15x my current internet speeds.

And of course there's no way of finding out for certain if or even when my home will get it.

mije1983

secretspartan wrote: »

i was just aware that other people in my town and even less than a street away were getting 45mb+ on virgin

In my street (of 20 houses), if you live at 1-6 you can get Virgin, but in numbers 7-20 you can't!

Very frustrating as they keep sending out leaflets saying to move to them, which is impossible.

Sparx

mije1983 wrote: »

In my street (of 20 houses), if you live at 1-6 you can get Virgin, but in numbers 7-20 you can't!

Very frustrating as they keep sending out leaflets saying to move to them, which is impossible.

Haha how bizarre I have the exact same scenario! 1-6 can get Virgin Fibre yet 7-32 can not which I am part of obviously! Doesn't stop them posting me leaflets saying my street is cabled and why have I not signed up yet?! Grumble grumble...

alanq

My mother is in the same situation. I wonder how many people are being pointlessly contacted. It's bad enough that Virgin sends ads typically at least twice a month (if you haven't been interested the previous couple of dozen times how likely is it that one more leaflet will persuade you?) but to send letters addressed to people who have no chance of getting the service is ridiculous.

Buzby

It is postcode based, not property-based so this explains the issue as the amount of work to weed out the odd mismatch isn't cost effective.

When buying, it makes sense to checkout these things in advance - south facing garden (satellite) and cable availability!

Timalay

secretspartan wrote: »

Guess i'm stuck with sky 8mb connection. Sad news is sad.

Don't sniff at it, some people dream of getting 8mb.