A little advice please - Update

gunsandbanjos

I bought paint from homebase it was from the just one coat range.

Well, I've currently done two coats and its still patchy:mad: I was very careful to do it evenly and not spread it too thinly.

So, I now don't have enough paint to do a third coat, I intend to go back to the store with my remaining paint and talk to them about their guarantee.

Is it reasonable to ask for a new tin of paint and a refund for my original tin?

Bearing in mind I have already had to do 2 coats, drive across town to get more paint and need to do a 3rd coat.

MamaMoo_2

If they have a guarantee, take the tin and the receipt back and ask for a refund. A refund *and* a new tin may be asking too much as then you've decorated for free, but certainly a refund so you can buy a second tin seems appropriate.
You could maybe ask for a goodwill gesture of a voucher or something to cover petrol etc, but this isn't guaranteed.

tinkerbell28

You don't mention any wall prep op...what does the guarantee actually say?

If you haven't primed the wall and just slapped it on another colour that will be your problem.

Especially going from dark to light what colours are you using and did you prep the walls?

It also depends, if you didn't prime the walls, what type of paint your covering with what. So if your painting over silk, you'll need more coats.

MamaMoo_2

tinkerbell28 wrote: »

You don't mention any wall prep op...what does the guarantee actually say?

If you haven't primed the wall and just slapped it on another colour that will be your problem.

Especially going from dark to light what colours are you using and did you prep the walls?

It also depends, if you didn't prime the walls, what type of paint your covering with what. So if your painting over silk, you'll need more coats.

Whilst I appreciate what you say here, OP has a point. One coat should mean just that. Last week I painted a light grey one-coat paint over a dark grey (almost black) silk paint. It came out perfectly, looked flawless and had better coverage area-wise than the tin said.

Unless the tin specified otherwise, I'd expect it to cover it in one coat. Two would be pushing it, but I'd say three would be unacceptable.

visidigi

It all depends how much the tin says it will cover in one coat in meters squared and if that is more than the size of the walls being painted.

One coat is all well and good, but without comparing the areas it says it would cover the discussion is pretty pointless...

gunsandbanjos

I was painting a kind of mink colour over cream so I wasn't trying to cover dark with light, the opposite in fact.

I was painting Matt over Matt, cleaned down the walls before I started.

gunsandbanjos

visidigi wrote: »

It all depends how much the tin says it will cover in one coat in meters squared and if that is more than the size of the walls being painted.

One coat is all well and good, but without comparing the areas it says it would cover the discussion is pretty pointless...

It says it will cover 40 sq. metres. My room is approx. 20/25 sq. metres.

wealdroam

gunsandbanjos wrote: »

It says it will cover 40 sq. metres. My room is approx. 20/25 sq. metres.

Well if you have already done two coats, that's 45 sq.m., and it sounds like you still have some paint left... "I now don't have enough paint to do a third coat", I think you are applying the paint much too thinly.

If your room is 20sq m, then the tin should just allow for two coats.

gunsandbanjos

I think I may have put the first coat on a little too thinly, but I definitely didn't put the second on too thinly! I have about an inch left in the bottom of the tub.

Seeing as its one coat my second coat should have been sufficient irrespective of the first coat.

earthstorm

It also depends if you thought the paint was to thick and added water to thin it out, or if you just used straight from tin without stirring so all the pigment remained at the bottom of the tin.

visidigi

gunsandbanjos wrote: »

It says it will cover 40 sq. metres. My room is approx. 20/25 sq. metres.

Onecoat Matt Emulsion provides excellent covering power in just 1 coat.
Effect: Soft matt finish.
For interior use: Yes.
For exterior use: No.
Suitable surfaces: Walls and ceilings.
Suitable for use in kitchens and bathrooms: No.
Coverage: 5L covers 40 sq m.
Drying time: Touch dry in 2 hours.
Time to recoat: 4 hours.
Coats recommended: 1.
Wipeable: Yes.
Coverage is dependent on the kind of surface being painted and should be used as a guide only.
Available for delivery to mainland UK only. Unfortunately we cannot deliver to the outlying islands.

I think you might have some grounds for complaint, but I wouldn't know how they should compensate you, as they cant come and check the wall and they have to take your word for it.

At best you might get a refund, but if that's offered bite their hand off, I suspect you might not get anything on the basis of the wall surface exclusion in terms of coverage.