One mans winning battle againist selling calls.

24

Comments

  • zerog
    zerog Forumite Posts: 2,478 Forumite
    Buzby wrote: »
    PhonePayPlus is talking nonsense. I adopted this approach in 2004 using the 070 code and provided this as my contact number - it was a 'personal number' after all. It certainly weeded out the spurious callers, but the real phone number still gets calls so it isn't foolproof.

    It is always up to the caller to decide whether to pay the cost of the call - and neither does the recipient have to advise the cost of the call as he's not advertising it.

    070 is not a "premium rate number" though it is usually more expensive to call than all 08 numbers. It is not regulated by Phone Pay Plus I believe.
    0871, 0872 or 0873

    The pricing for these numbers must be clearly explained. If you’re put in a queuing system, you must be told your place in the queue or roughly how long you’ll wait to speak to someone.

    Well, Lloyds and Halifax no longer accept 070 numbers, so they'll have to call me on my 0871 number. (Or rather, they can't make outgoing calls to 070 numbers since about June this year)
  • zerog
    zerog Forumite Posts: 2,478 Forumite

    Both of your sites aren't alive any more. I use flextel
  • m00min
    m00min Forumite Posts: 47 Forumite
    Herbalus wrote: »
    This is interesting, because they didn't actually prohibit him from continuing with his 0871 number. Makes me if this list isn't exactly relevant:

    They are not offering a service.

    I was referring to the cost part
  • Sparhawke
    Sparhawke Forumite Posts: 1,420 Forumite
    The companies are wasting his time and interrupting him, of course he should be allowed to charge for his time, he is not after all soliciting for business which is what this regulator seems to think.
    "Don't blink. Blink and you're dead. They are fast. Faster than you can believe. Don't turn your back. Don't look away. And don't blink. Good Luck" - The Doctor.
  • Deadbeat
    Deadbeat Forumite Posts: 133
    Debt-free and Proud! Mortgage-free Glee!
    Forumite
    m00min wrote: »
    It's a brilliant idea.

    Unfortunately, PhonePay Plus (the regulator) could get him on a technical point - anyone operating a premium rate number must make callers aware of the cost of ringing it.

    From their website;

    Premium rate services must:

    • be upfront about the service they offer and the cost
    • treat consumers fairly
    • comply with the law
    • not invade consumer privacy
    • not cause harm or unreasonable offence to consumers
    • resolve consumer complaints quickly
    All premium rate companies have to:

    • register with PhonepayPlus
    • submit and maintain accurate details of its services and numbers to PhonepayPlus
    • check the companies they contract with
    • ensure consumers are not put at risk
    • follow any direction, instruction, notice or request for information from PhonepayPlus

    He's neither a company nor a service. The regulator has nothing on him and they know it.
  • Kite2010
    Kite2010 Forumite Posts: 4,304
    Part of the Furniture 1,000 Posts Home Insurance Hacker! Car Insurance Carver!
    Forumite
    Could the same work if you get a 070 number?

    And then direct it to a landline/mobile
  • Daza
    Daza Posts: 3,936 Forumite
    Kite2010 wrote: »
    Could the same work if you get a 070 number?

    And then direct it to a landline/mobile



    No, because Ofcom has banned end-user revenue share on Personal Numbers (070)
  • Solomon_Broad
    Solomon_Broad Forumite Posts: 407 Forumite
    How does this work, then? The company dials an 0870 number that redirects to the guy's home landline number?
  • Idiophreak
    Idiophreak Forumite Posts: 12,025 Forumite
    Sparhawke wrote: »
    The companies are wasting his time and interrupting him, of course he should be allowed to charge for his time, he is not after all soliciting for business which is what this regulator seems to think.

    Shady area tbh...from the news articles, it seems very much like he's not been discouraging the calls as much as he would otherwise. If he ever ticks the "I agree to be contacted" boxes as a result, it's pretty much inviting people to call....
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