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My Daughter recently bought a house where there is a shared car park, it states on the deeds that 2 spaces are designated to her house. Not long after she moved in one of her neighbours told her that they had been having a few problems with people parking in their spaces and the other residents were going to employ a private parking company (PPL) to enforce the parking. She was later given 6 permits to cover herself ,family, and friends who wish to park in the 2 spaces she owns. As she was a 'newbie' she did not show any objection to this. The system started about 6 weeks ago and she has been displaying the permit as required, but unbeknown to her, the permit must have fallen off of the dash'. She awoke the next morning to discover that at 4am a 'parking ticket' had been placed on her car , which was correctly parked in the space she owns. She phoned the phone number provided, to explain and was just met with a monotone voice repeating "Can you not read". She appealed to PPL but they have turned down her appeal stating the warden could not have possibly known it was her car in her space and it was not their policy to accept mitigating circumstances. I think this is just so wrong. What do you think she should do please?
If it was me, I'd let them take me to court and then mop the floor with them. But it depends on the circumstances, is it definitely her space, does she have proof etc?