Real Time Claims

parthur

I paid this company £200 over a year ago to investigate if I was entitled to reclaim PPI, I was told at the time I would be refunded if they were unsucessfull, to date they do not return phone calls answer letters or reply to complaints left on thier website, I am at a loss as to how to communicate with this company to try to get a refund.

Trusting, Dumbarton

-taff

https://forums.moneysavingexpert.com/discussion/4069245

Alpine_Star

parthur wrote: »

I paid this company £200 over a year ago to investigate if I was entitled to reclaim PPI, I was told at the time I would be refunded if they were unsucessfull, to date they do not return phone calls answer letters or reply to complaints left on thier website, I am at a loss as to how to communicate with this company to try to get a refund.

Trusting, Dumbarton

Read this https://www.claimsregulation.gov.uk/details.aspx/14758

You need to make a formal complaint to them and send a copy to the Claims Management Regulator at MOJ, explaining the difficulties you are having, at [EMAIL="consumer@claimsregulation.gov.uk"]consumer@claimsregulation.gov.uk[/EMAIL]