Rapport/Trusteer Update killed 2 computers?

grumpycrab

You'll probably say we shouldn't be using Rapport but I've seen 2 Windows issues today (other halfs Vista, neighbours Win7Pro) that may have been caused by a Rapport update.

First time I've ever run restore on 2 computers in one day. Anybody else had problems?

EDIT: the cause appears to be an update and/or the install of "Trusteer Endpoint Protection" which I'm zapping on our Vista box now.

EDIT2: also killed Windows 7 Professional; the update was "Trusteer Endpoint Protection" 23/8 3.5.1302.54

shammyjack

Rapport is more dangerous than the rubbish it is supposed to stop !

Every time I log on to my Banks website I am advised to download it . NEVER, NEVER , NEVER !

grumpycrab

Yes its definitely killed a Vista-32 laptop. Restored Vista-32 and Uninstalled Rapport.

Oblivion

shammyjack wrote: »

Rapport is more dangerous than the rubbish it is supposed to stop !

Every time I log on to my Banks website I am advised to download it . NEVER, NEVER , NEVER !

Totally agree. My bank, HSBC pestered me for months via my online banking to download this piece of garbage. They've now given up and I am still perfectly happy with my own choice of security.

banger9365

that needs a health warning if used

greyteam1959

Would anybody like to explain why not to download & use Rapport ???

spud17

mervyn11 wrote: »

Would anybody like to explain why not to download & use Rapport ???

Just search this forum for 'Rapport'.

The most recent being,

https://forums.moneysavingexpert.com/discussion/4742535

grumpycrab

mervyn11 wrote: »

Would anybody like to explain why not to download & use Rapport ???

For starters, its not a REQUIREMENT of any financial organisation as far as I'm aware.

EDIT: not deliberately bumping but I've added to my first post: confirmed that the new Rapport update has also killed a Win7Pro desktop. Details later.

earthstorm

I was advised by my business bank manager to install Rapport on my Win7Pro PC last year, so i did and within 24 hours my PC keep crashing. I had a local computer tech take a look and he said it was Rapport that was causing he issue, he removed this and then did a full check on the PC and found no other issue. he gave me a report of such and i presented this to my business bank manager who was shocked, so he passed this to his superiors and in the end i was given a £50 gesture on my account

Yolina

I don't suppose there's a way a of spoofing installation? I would love to not get a nag screen every time I log on to one of my accounts

espresso

Yolina wrote: »

I don't suppose there's a way a of spoofing installation? I would love to not get a nag screen every time I log on to one of my accounts

There is no need to spoof installation of Crapport because you can easily control exactly what is allowed to be displayed on your screen by using browser add-ons like NoScript or Adblock Plus.

I have never installed it and I never see any nag screens when logging into any banking site.