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First Direct v Nationwide v Halifax v Anyone else!

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Comments

  • Gromitt
    Gromitt Posts: 5,063 Forumite
    I must agree, that does annoy with FD, I click my current account and make a payment, no problem, then it asks me if I want to make another payment, I do so I click yes, and then it asks me what account I want the make the payment from. er, why not default to the one I already selected? even worse, they use a drop down box for that, meaning even more mouse clicks!

    I know black and white is their theme but come on, a bit of colour won't hurt!
  • rich_jtg
    rich_jtg Posts: 316 Forumite
    Yes, totally agree with the FD online comments - a full overhaul to being the user interface up-to-date has been needed for years.

    After a couple of terse replies via the online message service recently, I'm off elsewhere for my main banking.
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